Overview
Services Manager Jobs in Copan, Oklahoma, USA at National Community Renaissance
Position: Â Housing Services Manager
Location: Copan
The Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National CORE’s affordable housing developments throughout California, Texas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, andEmpowermentto thousands of youth, adults, and seniors each year.
About the Job:
The Manager of Resident Services is responsible for implementing and coordinating quality services that support the residents in a specific geographic portion of Hope Through Housing’s service footprint. This individual is responsible for building partnerships, generating resources, supervising team members, supporting programs and coordinating with property management staff to meet service obligations and deliver relevant social and health services for National CORE residents and the surrounding areas.
The Manager of Resident Services is the primary leader, representative, and ambassador for Hope within their assigned region. The Regional Resident Services Manager reports to the Regional Director and supervises Hope Service Coordinators within their assigned region.
The Manager of Resident Services is responsible for:
Providingleadershipand excellence for the development and delivery of services within their region.
Supervising, coaching, and leading a team of professional, effective Service Coordinators.
Building relationshipswith businesses, nonprofits, and government throughout the region to build strategic partnerships that result in financial, in-kind, and programmatic resources that allow Hope to meet its mission.
Continuous cultivation and stewardship of local relationships resulting in the expansion of service delivery and funding and the creation of strategic partnerships supporting the development of new properties.
Evaluating resident and community needs and developinginnovative solutionsto address those needs.
Providing oversight of administration, compliance, evaluation, and improvement of services coordination within their region, including contracting with quality service providers for select activities.
Working closely with National CORE Regional Managers and Community Managers to ensure a strong working partnership between Property Management and Hope.
Reinforcing a culture ofteamworkand accountability.
KEY Responsibilities
Resident Service Operations
Ensure that all Services Coordinators are practicing operational excellence in each community by monitoring resident engagement and service impact.
Track and ensure each property’s service obligations are being met on an ongoing basis, working closely with property management to ensure Hope activities are being held in compliance, which includes federal, state, and local regulatory agreements, partnership agreements, funding sources, commitment letters, etc.
Ensure Services Coordinators develop a site program schedule for residents with access to a variety of educational, recreational, and enrichment activities in support of resident needs.
Survey, evaluate and monitor resident needs (at least annually) and work with the Director of Program Quality & Data Management to build responsive service solutions.
Work alongside Director of Program Quality & Data Management to ensur…
Title: Services Manager
Company: National Community Renaissance
Location: Copan, Oklahoma, USA
Category: Management, Non-Profit
