Overview
Member Engagement Specialist Jobs in Alexandria, Virginia, USA at ASIS International
Member Engagement Specialist ASIS Internation al is a non-profit p rofessional membership organization located in Alexandria, VA. Our 34,000+ members work to create a safer world in which to live, work, and play by uniting security professionals globally to grow resilient communities! Founded in 1955, ASIS International is a global community of security practitioners, each of whom has a role in the protection of assets – people, property, and/or information.
Our members represent virtually every industry in the public and private sectors, and organizations of all sizes. From entry-level security managers to CSOs to CEOs, the ASIS community is global and
diverse
. We are seeking a Member Engagement Specialist to join our
dynamic
, creative, fun, and supportive Member Engagement team! In this role you will play a key role in enhancing the member experience by administering ASIS’s online community, Connects, and supporting member engagement efforts across various initiatives.
Reporting to the Director of Member Engagement, you will support efforts to increase
community engagement
, provide technical support, and ensure seamless coordination of member retention campaigns. In addition, you will help recognize outstanding contributions to the profession and ASIS by supporting ASIS’ Awards Program while providing administrative support for the CSO Center, ensuring
efficient operations
and excellent member services. The most successful candidate will possess:
At least 3-4 years of experience, ideally working in an association or non-profit environment with the opportunity to interact with members and/or volunteers. A bachelor’s degree is preferred. Experience coordinating and/or providing related staff support for a host of activities including projects, events, community and program management, database maintenance, and content entry systems. Experience administering an online community, preferably run on Higher Logic.
Experience supporting customers by providing technical and non-technical support to ensure optimal use of the platform. Strong interpersonal skills and ability to communicate and listen well – comfort with interacting with
diverse
populations while always providing high-level customer service. Must be a good problem solver and facilitator.? Must have strong
attention to detail
, great organizational skills, and excellent time management.
Good business writer.? Working knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
Experience with
Net Forum, Higher Logic, survey software is a plus. ASIS is committed to fostering an environment of
diversity
, equity, and
inclusion
. We offer a
collaborative work
environment where we strive to create a culture of belonging for all our employees.?
As we seek to fill this position, we highly encourage applicants from
diverse
backgrounds to apply. ASIS is proud to be an equal opportunity and affirmative action employer. We provide equal employment opportunities to all qualified candidates without regard to race, ethnicity, sexual orientation, gender identity or expression, age, religion, national origin, disability status, or status as a protected veteran. EOE/M/F/D/V/SO ASIS offers an amazing and supportive
work environment
and provides a
comprehensive benefits package
that includes a rich health insurance program (medical, dental, and vision)…
Title: Member Engagement Specialist
Company: ASIS International
Location: Alexandria, Virginia, USA
Category: Customer Service/HelpDesk, Non-Profit
