Overview
Housing Support Assistant – ReConnect Jobs in London, England, UK at Housing for Women
Housing Support Assistant – ReConnect+
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Haringey and Brixton, London
About Us
Housing for Women is a registered charity and independent housing association. We champion female
empowerment
by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.
Our ReConnect+ project provides supported accommodation for women leaving prison, dealing with substance misuse and with complex needs, many of whom have experienced trauma and abuse in their early lives.
We are now looking for a Housing Support Assistant to join us on a part-time, permanent basis, working 28 hours per week.
The Benefits
– Salary of £27,037.50 per annum pro rata
– Attractive pension scheme
– Perkbox
– Buying and selling annual leave
– Health Shield
– Season Ticket loan
– Subsidised gym membership
– Course funding
This is a fantastic opportunity for a compassionate customer service professional to
join our team
and contribute to life-changing housing and support services.
In this rewarding role, you’ll be working in a frontline position, directly supporting women who use our housing services and ensuring their safety and wellbeing, making a tangible impact every single day.
What’s more, we will provide you with tailored training designed to empower you in your role and build valuable expertise in this critical sector.
So, if you want to use
your skills
to support an organisation that makes a meaningful difference to women’s lives, read on and
apply today
!
The Role
As a Housing Support Assistant, you will provide effective support to the Haringey Project team for our ReConnect+ programme.
Working with customers, housing teams and our IT and finance functions, you will deliver excellent
customer care
and operational support to service users and team members.
You’ll respond to telephone and email communications, support office management activities and assist with health and safety checks at our properties from an admin perspective.
Co-ordinating property repairs, you’ll help service users with maintenance access, benefit queries and account reviews.
Additionally, you will:
– Support service users with appointments, shopping, and activities
– Help organise and participate in group activities
– Liaise with the finance team to manage petty cash, invoicing, and maintain audit trails
– Prepare and submit key information, such as voids data, to Head Office
About You
To be considered as a Housing Support Assistant, you will need:
– A strong customer service background
–
Experience of
developing administration systems
– Advanced IT skills (Word, Excel, Outlook)
– An understanding of confidentiality, data protection, and professional boundaries
–
Strongcommunicationskills
, with the ability to convey information …
Title: Housing Support Assistant – ReConnect
Company: Housing for Women
Location: London, England, UK
Category: Administrative/Clerical, Non-Profit
