Overview

Volunteer Services Coordinator/Part-Time Jobs in Vancouver, British Columbia, Canada at Vancouver Aquarium

Position: Volunteer Services Coordinator (Contract, Part-Time, Until December 31, 2024)

SUMMARY:

The position is responsible for facilitating key Volunteer Services functions and programs including recruitment, training, support, evaluation, recognition, and retention programs with the objective of contributing towards efficient and effective volunteer engagement, safety, and success, and development.

ACCOUNTABILITIES:

Coordinates meetings, interviews, reference checks, first day onboarding, training sessions, recognition initiatives and events.

Maintains volunteer records (such as criminal record checks, waivers, recognition milestones, and other key information) through accurate data entry and file management.

Tracks and generates reports on volunteer data such as service hours, attrition, scheduling, and qualifications

Provides support to volunteers while ensuring strict confidentiality when handling sensitive issues

Ensures volunteer training materials and document library is kept up to date by making revisions as new policies and programs are initiated.

Supports conflict mediation and coaching related to breeches in policy, and escalating to the Manager of Volunteer Services, when appropriate

Establishes strong rapport with volunteers, employees, and leaders, and works collaboratively with other departments

Undertakes special assignments or projects as assigned by the Manager of Volunteer Services

REQUIREMENTS:

Degree or diploma in Human Resources, Business, Education, Sciences, or equivalent experience

Minimum of 2 years in people or volunteer coordination experience.

Experience coordinating volunteer programs and initiatives.

Experience coordinating volunteer recruitment, training, support, evaluation, recognition, and retention

Knowledge of volunteer resources (recruitment and training, feedback and support, & volunteer relations) principles, policies, and practices.

Knowledge of Microsoft Office software, with strong Outlook, Word, PowerPoint, Excel skills

Experience with Better Impact / Volunteer Management Software would be an asset

Experience or knowledge in biology, ecology, aquatic sciences, or other fields would be an asset

Superior oral and written communication

Superior conflict management skills

This is a contracted, part-time position up until December 31, 2024

SALARY RANGE: $22 to $32 per hour

Title: Volunteer Services Coordinator/Part-Time

Company: Vancouver Aquarium

Location: Vancouver, British Columbia, Canada

Category: Non-Profit & Social Impact, HR/Recruitment

 

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