Overview
Volunteer Resources Manager Jobs in Winnipeg, Manitoba, Canada at Creative Manitoba
Position Title: Volunteer Resources Manager
Term: Permanent Position, Full-time
With one of North America’s premier outdoor music festivals as its signature event, the Winnipeg Folk Festival is a year-round, not-for-profit arts organization that presents live music, arts events designed to benefit the community.
The Winnipeg Folk Festival is seeking a passionate and motivated team player to lead the recruitment, training, mobilization and retention of 2500+ volunteers. This role ensures the festival delivers an exceptional experience for attendees and volunteers by building a robust, inclusive, and responsive volunteer program. The Volunteer Resources Manager works collaboratively across all departments, leads volunteer department staff, oversees a team of volunteer coordinators, and champions best practices in volunteer engagement.
The Manager also provides internal HR support to the Executive Director.
Reporting to the Executive Director, the Volunteer Resources Manager is generally responsible for:
Identifying the volunteer needs of the organization and mobilizing volunteer resources accordingly
Offering meaningful experiences including support, training and a sense of reward to WFF volunteers
Developing and managing partnerships between volunteers and staff
Within their role on the Winnipeg Folk Festival management team, the manager:
Represents volunteer issues, concerns and perspectives to staff and board
Manages staff in volunteer department and integrates festival contract staff into broader HR Plans
Contributes to budget development and management
Supports the development and execution of overall organizational strategy
The manager will lead the department in:
Engaging and supporting volunteer coordinators
Volunteer recruitment, screening and training
Managing volunteer communications and related problem solving
Ongoing assessing and prioritizing needs of volunteer program
Ensuring program has equitable, inclusive and accessible volunteer opportunities that include participation by youth and newcomers
Maintaining the volunteer management database and learning management system
Ensuring the organization is meeting or exceeding national and/or international standards in volunteer policies, programs, and procedures
Qualifications
Minimum of five years of experience in volunteer and/or human resource management
Education/training in volunteer management and/or human resources management
Excellent computer skills including familiarity with Microsoft Office and CRM systems
Excellent communication skills, oral and written
Attention to detail
Ability to juggle multiple tasks
Strong leadership skills
Assets
Experience in working with festivals or major public events
Experience in working in non-profit sector
Demonstrated commitment to advancing equity, diversity, and inclusion in volunteer programs
Conflict and mediation skills
Experience in staff leadership
Experience in using learning management systems
Knowledge of the Winnipeg Folk Festival
Work Schedule
The hours of work generally fall between 9 am and 5 pm, Monday to Friday, a 35-hour week with an unpaid lunch. There is a need for schedule flexibility related to evening and weekend events, training sessions and meetings with volunteers. During the festival, the selected candidate will be required to work long hours in an outdoor environment.
Compensation
The starting salary range is $65,200 – $81,500, commensurate with experience. Winnipeg Folk Festival has an excellent benefits plan.
Title: Volunteer Resources Manager
Company: Creative Manitoba
Location: Winnipeg, Manitoba, Canada
Category: Non-Profit & Social Impact, HR/Recruitment (Talent Manager)
