Overview
Visitor Services Associate Jobs in Bath, ME at Maine’s First Ship
Title: Visitor Services Associate
Company: Maine’s First Ship
Location: Bath, ME
Maine’s First Ship seeking Visitor Services Associate (Seasonal, Part-Time)
Schedule: 18 hours/week (Thursday, Friday, Saturday 9:30am-3:30pm)
Season: June – September
Compensation: $18/hour
Position Overview The Visitor Services Associate serves as the welcoming face of the organization, providing exceptional customer service and creating a positive, engaging experience for all visitors. This role supports daily operations at the visitor center, assists with admissions and retail sales.
This is a part-time, seasonal position ideal for someone who enjoys working with the public, has an interest in history or education, and thrives in a dynamic, small-team environment.
To apply, please send résumé, letter of interest, and 3 references to [email protected]
Key Responsibilities
Visitor Engagement & Customer Service
- Greet visitors warmly and serve as the first point of contact
- Provide orientation to the site, exhibits, and daily programming
- Answer questions about the organization, local area, and historical topics
Admissions & Retail Operations
- Process admissions, memberships, and program registrations
- Operate point-of-sale (POS) system for gift shop purchases
- Maintain accurate cash handling and daily sales reconciliation
- Assist with merchandising, restocking, and maintaining an attractive retail space
Site Operations
- Open and close the visitor center as scheduled
- Ensure spaces are clean, organized, and visitor-ready
- Monitor exhibits and report any maintenance or safety concerns
- Support setup and breakdown of programs and events
Program Support
- Help manage visitor flow during busy periods or special events
- Provide logistical support for staff and volunteers
Qualifications
- Strong interpersonal and communication skills
- Friendly, reliable, and professional demeanor
- Ability to work independently and as part of a small team
- Comfort handling money and basic technology (POS systems, tablets, etc.)
- Previous customer service, retail, or hospitality experience preferred
- Interest in history, museums, or education a plus
Physical Requirements
- Ability to stand for extended periods
- Ability to lift up to 25 lbs occasionally
- Comfortable working both indoors and outdoors in varying weather conditions
Schedule & Commitment
- Thursdays, Fridays, and Saturdays (approximately 6 hours per day)
- Availability required for the full season (June through September), including occasional holidays or special events
What We Offer
- A collaborative and mission-driven work environment
- Opportunities to learn about local history and public engagement
- Hands-on experience in museum and nonprofit operations
