Overview
Triage & Early Interventions Officer Jobs in Carmarthen, Wales, UK at Victim Support
We have an
exciting
opportunity for a Helpline Advisor known internally as a Triage & Early Interventions Officer to join the Dyfed-Powys team in Llangunno, working 37.5 hours a week. Do you want to
make a difference
every day? Do you want to contribute to change & improvement for those who need it? Do you have
resilience
&
adaptability
? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards &
benefits package
including:
Flexible working
options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for
career development
& progression
About the role:
This role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen. As a Triage & Early Intervention Officer you will:
Directly support victims affected by crime & ensure the provision of tailored one-to-one support Assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system to cope and recover from the impact of crime and help people to move beyond the crime and access additional support services. Develop networks of agencies to which victims can be referred for ongoing/specialist support and report on the effectiveness of relationships with partners with a view to improving services delivered by Victim Support Work alongside a team of staff to reflect the community and the needs of the victims and utilise resources in the team to deliver individual, bespoke services to vulnerable victims You will need:
Good
communication
& networking skills To be able to work independently as well as part of a team Be able to build customer value
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the
diverse
communities we serve and are passionate about creating an environment where all staff and volunteers feel respect…
Title: Triage & Early Interventions Officer
Company: Victim Support
Location: Carmarthen, Wales, UK
Category: Social Work, Non-Profit
