Overview

Technology Officer (Pro-Bono) Jobs in United States at Conversa Corps

Title: Technology Officer (Pro-Bono)

Company: Conversa Corps

Location: United States

About Conversa Corps

Conversa Corps is a Denver-based 501(c)(3) nonprofit start-up transforming multi-organizational crisis coordination through digital collaboration infrastructure. We operate Aid Arena, a Slack-based platform serving 720+ accounts across 430+ organizations globally, enabling humanitarian, disaster response, and aid organizations to coordinate effectively during crises. Our mission is to unite aid providers—from local volunteers to global organizations—in seamless collaboration that maximizes collective impact and brings hope to communities in crisis.

Summary

The Technology Officer leads Conversa Corps' technology team and owns the organization's full technology strategy. This role is accountable for the health and evolution of our tool ecosystem — anchored in Slack and Airtable and extending across Claude AI, MailChimp, Canva, Adobe, DocuSign, QuickBooks, Google Workspace, and Microsoft 365 — ensuring every internal team has what it needs to operate and every Aid Arena member experiences a well-supported collaboration environment.

You will be responsible for developing and directing a growing group of specialized technology team, setting priorities, fostering mission connection, and building the team's capacity to work through an active backlog of platform development and operational support.

As the organizational technology voice, you will be collaborating proactively with functional leaders across Conversa Corps, with Aid Arena partner organizations, and with technology vendors and integration partners — representing our capabilities, exploring new opportunities, and managing risk.

This is a volunteer leadership position requiring a minimum of 10 hours per week.

Key Responsibilities

Team Leadership & Development

  • Recruit, onboard, and develop technology team volunteers, serving as hiring manager and primary interviewer for all technology team positions
  • Set weekly and project priorities for the team, balancing structured task work with responsive support across ongoing operational needs
  • Mentor team members in both their technical specialties and their understanding of Conversa Corps' mission, operations, and how all teams work
  • Maintain team engagement and motivation — recognizing initiative, connecting daily work to organizational impact, and proactively addressing disengagement before it becomes attrition
  • Serve as professional guide and advocate for each team member's growth and development within the organization
  • Recruit and develop a Deputy Technology Officer to ensure continuity and distributed leadership capacity

Technology Strategy & Tool Stewardship

  • Own the organization's technology roadmap, evaluating the current tool ecosystem and identifying opportunities to improve efficiency, reduce costs, or better enable team workflows
  • Serve as the primary organizational authority on all tools in use — maintaining current knowledge of capabilities, configurations, and best practices across the full stack
  • Evaluate new technologies, research emerging tools, and make informed recommendations to leadership on adoption, integration, or replacement
  • Manage the technology budget, tracking licenses and subscription fees, identifying savings opportunities, and reporting regularly to leadership
  • Lead tool training and adoption efforts ensuring all Conversa Corps teams are equipped and supported

Slack & Airtable Platform Governance

  • Oversee the configuration, governance, and continuous improvement of the Aid Arena Slack workspace — keeping it well-organized, secure, and optimally structured for humanitarian collaboration across 900+ accounts and 430+ organizations
  • Direct the technology team's Airtable development work — interfaces, automations, views, and data architecture — prioritizing an active backlog of projects that support organizational operations and Aid Arena services
  • Ensure data integrity, access control, and documentation standards across all Airtable bases
  • Evaluate Slack and Airtable feature updates and identify opportunities to better leverage platform capabilities for Conversa Corps and Aid Arena members

AI Strategy & Governance

  • Lead the organization's strategic approach to AI tool adoption, developing policy and governance frameworks that ensure responsible, effective use across internal teams and within Aid Arena
  • Stay current on emerging AI tools relevant to humanitarian collaboration, knowledge management, and organizational operations
  • Identify opportunities for Claude AI and other AI tools to improve team workflows, member experience, and collaboration outcomes across the platform

Technology Partnerships & Aid Arena Presence

  • Actively represent Conversa Corps as the technology voice within Aid Arena, engaging with member organizations and tech-forward partners who want to explore integration, data exchange, or collaborative tool development
  • Lead the exploration, structuring, and management of technology partnerships — including API integrations and data-sharing agreements — ensuring partnerships are well-scoped, risks understood and mitigated, and data governance responsibilities clearly defined
  • Engage proactively with Conversa Corps team leads to surface technology gaps and pursue solutions before they become problems
  • Serve as the technical representative with tool vendors and platform providers, managing relationships and advocating for organizational needs

Qualifications

Required

  • 7+ years of professional technology experience with at least 3 years in a technology leadership, director, or management role
  • Demonstrated experience managing or mentoring technical teams — setting priorities, developing people, and driving results through others
  • Strong working knowledge of Slack, Airtable, and AI tools (particularly Claude.ai or equivalent) as organizational platforms, not just individual productivity tools
  • Experience evaluating, selecting, and managing a diverse SaaS tool ecosystem
  • Excellent written and verbal communication skills, with the ability to translate technical decisions for non-technical stakeholders
  • Able to commit to approximately 6-10hrs/week

Strongly Preferred

  • Experience with Slack workspace governance in a multi-organization or community setting
  • Hands-on Airtable experience including interface design, automation development, or database architecture oversight
  • Background in technology partnership management, API governance, or data-sharing agreements
  • Experience in nonprofit, humanitarian, disaster response, or international development sectors
  • Familiarity with AI governance frameworks and responsible AI adoption practices

Nice to Have

  • Experience recruiting and building volunteer technology teams from early stages
  • Knowledge of emerging humanitarian technology trends or crisis coordination platforms
  • Familiarity with MailChimp, DocuSign, QuickBooks, Canva, or Adobe in organizational contexts

Skills and Competencies

  • Technology strategy and roadmap ownership — developing and maintaining a technology plan aligned with organizational mission and team needs
  • Team leadership and volunteer development — recruiting, directing, and motivating distributed technical volunteers; building engagement and professional capability
  • Platform governance — working knowledge of Slack workspace administration and Airtable platform management at an organizational level, including security, access control, and data governance
  • AI strategy and governance — current knowledge of AI tools and their applications, with the ability to develop responsible adoption frameworks for organizational and partner use
  • Technology partnership management — ability to evaluate partnerships, structure data-sharing agreements, identify risks, and manage ongoing vendor and integration relationships
  • Communication and translation — confident explaining technical concepts to non-technical audiences, writing clear documentation, and presenting technology decisions to leadership
  • Tool ecosystem fluency — broad working knowledge of SaaS collaboration tools, cloud platforms, and integration architecture; comfort learning new platforms quickly
  • Self-directed project management — managing a concurrent backlog of priorities across a remote, async volunteer team
  • Mission orientation — genuine connection to Conversa Corps' humanitarian mission and the ability to keep the technology team engaged with the larger purpose of their work

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