Overview

Support Coordinator Jobs in Sedro-Woolley, WA at HELPING HANDS FOOD BANK

Key Responsibilities

Solutions:

  • Ensure community resource knowledge is accurate and reflective of availability.
  • Assist current HHFB participants with resource navigation.
  • Attend HHFB distributions to engage new HHFB participants in resource navigation services.
  • Follow procedures on participant funding requests, including gathering all necessary information before submitting requests,
  • Maintain healthy boundaries with participants to ensure HHFB is maintaining a consistent level of safety and service.
  • Table at pre-determined community events to share HHFB’s services.
  • Maintain accurate records of all participant interactions, providing a weekly update to the Director of Operations.

Operations:

  • Train on and show proficiency in driving all HHFB vehicles (with the exception of the EV truck), the forklift, pallet jacks, and any other equipment as determined by the Director of Operations, to serve as back-up support for other team members as needed
  • Assist distribution leads with setup/tear down, participant records, surveys, customer service, and volunteer management at remote distributions.
  • Oversee routine reporting such as TEFAP, inventory, poundage, and client numbers to ensure accurate and timely reports to Senior Leadership.
  • Assist new participants with intake documentation and procedures.
  • Provide administrative support to the Distribution Manager.

Coordination:

  • Design and produce Operations signage, documents, and administrative assets in collaboration with leadership and development.
  • Other duties as assigned.

Leadership:

  • Offer creativity and enthusiasm to employees and community members to generate positive thinking.
  • Collaborate with Helping Hands leadership to develop a sustainable organization.
  • Participate in maintaining a workplace that values diversity and is free of discrimination based on race, sex, gender identity, sexual ordination, ability and other aspects of identity.
  • Participate on a collaborative and cohesive team of professionals committed to the mission delivery.
  • Continue to foster and improve an organizational culture that builds on our core values of community support and partnership.

Requirements

Minimum Qualifications

  • At least one year of directly related human services experience, or two years of other human service work experience,
  • Demonstrated experience with program data and reporting, including knowledge of database software and reporting features,
  • Inventory experience,
  • Ability to give and receive feedback constructively,
  • Working knowledge of professional and ethical boundaries in direct client services,
  • Proficiency in Microsoft Office Suite and Google Workspace,
  • Must pass background checks

Preferred Qualifications

  • Experience utilizing Food Bank Manager database,
  • Experience working with restricted direct client funding,
  • Warehouse experience,
  • Associate’s degree in human services or related field,
  • Bilingual in Spanish, Russian, or Ukrainian

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodation may be made to enable individuals withdisabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performingthese job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee isrequired to frequently sit for extended periods of time, stand, walk, climb, or balance.

Helping Hands is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

To apply, please reply with your resume and optional cover letter detailing your experience and interest in the position to [email protected]

Pay: From $26.00 per hour

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off

Work Location: In person

Title: Support Coordinator

Company: HELPING HANDS FOOD BANK

Location: Sedro-Woolley, WA

Category:

 

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