Overview

Social Service Director Jobs in Plano, Texas, USA at Gro HR Consulting

Mission– Texas Muslim Women’s Foundation empowers, promotes, and supports all women and their families – A mission that ultimately creates stronger communities.

Position Summary:

Directs social services related programs provided through the Texas Muslim Women’s Foundation, including oversight of the confidential shelters and community-based domestic violence programming. Providesleadership, supervision, and training to the staff and volunteers assigned to domestic violence services. Oversees the planning, implementation, and evaluation of domestic violence programs ands and strengthens a positive community image and develops staff and volunteers in a manner that reflects the vision, mission, and goals of the Texas Muslim Women’s Foundation Inc.

This position is responsible for thesustainability, growth, and overall supervision and program implementation for the Social Services program.

Duties and Responsibilities:

Management and Supervision:

Provides direct supervision to assigned staff. In coordination with executive management, responsible for recruitment, hiring, evaluation, and termination of direct reports. Assists withsuccession planningfor key positions. Responsible for overall supervision of program staff and volunteers.

Assures that programs are properly staffed and directs staff daily activities.

Develops and implements processes, procedures, and best practices that promote consistent expectations for performance among staff.

Responsible for the successful operation of a 24-hour hotline and staffing.

Carries out supervisory responsibilities in accordance with the organization’s policies and with all applicable laws and regulations.

Provides support and training to assigned staff, including orientation to services, service delivery procedures, managing records, crisis intervention, andproblem resolution.

Provides all other aspects of staff support/supervision as needed.

Program Planning and Implementation:

Incollaborationwith the executive management team, funding sources, and other affiliated agency staff, responsible for the development and coordination of domestic violence services.

Providesleadershipto program staff in developing and maintaining a planning process with long and/or short-range objectives that define the needs of clients and addresses these through programming, grant deliverables, andadvocacy.

Responsible for ensuring that services are provided in a manner that meets the support needs of each individual and simultaneously addresses safety and emergency procedures.

Develops annual departmental goals in keeping with agency strategic goals and customer feedback.

Provides oversight of all program records to ensure an above-average audit by any and all auditing agencies.

Coordinates all other aspects of service delivery as needed.

Community Outreach:

Works effectively as part of the management team to accomplish the mission of the organization.

Acts as a liaison and providesleadershipin the community regarding a coordinated community response to domestic violence.

Financial Management:

Incollaborationwith the Chief Executive Officer and the Finance Director, participates in the development and monitoring of the fiscal aspects of the domestic violence programs.

Identifies and supports the development of grant resource funding.

Maintains contact with funding sources.

Manages fiscal performance of the Domestic Violence Services program and responsible for overall fiscal monitoring and…

Title: Social Service Director

Company: Gro HR Consulting

Location: Plano, Texas, USA

Category: Management, Non-Profit & Social Impact

 

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