Overview
Site Manager Jobs in Ludlow, MA at MHA (Mental Health Association)
Title: Site Manager
Company: MHA (Mental Health Association)
Location: Ludlow, MA
Site Manager On-site New Way Services Full time Ludlow, Massachusetts,
United States Position Summary The Site Manager oversees the daily
operations of their assigned site, ensuring high standards of service
delivery for all individuals receiving support. This role operates under
the guidance of the Program Coordinator and is crucial for maintaining a
safe, efficient, and supportive environment. Pay Rate: $20.50 – $21.50
an hour Open Shift: Tuesday, Wednesday, & Friday 12pm-8pm, Thursday
9am-5pm, Saturday 8am-4pm (40hrs) Key Responsibilities Coordinate staff
schedules and maintain adequate staffing ratios to ensure smooth program
operations. Oversee medication management, including counts, ordering,
documentation, and verification. Manage program finances, including
petty cash, money counts, and check requests, with oversight from the
Program Coordinator. Assist with hiring, onboarding, and training new
staff members to support program growth. Ensure accurate and timely
documentation of medications, participant goals, behavioral data, and
incident reports. Schedule and support participant attendance for
medical, therapy, and community appointments. Promote a safe and
supportive environment by addressing safety concerns, reporting
incidents, and modeling positive engagement with participants.
Communicate effectively with the Program Coordinator and team,
participate in meetings and training, and collaborate to achieve program
goals. About New Ways Services – (ABI Division) New Way is MHA’s
residential and community-based program supporting individuals with
acquired brain injuries (ABI) from trauma, stroke, or serious illness.
Our team helps participants overcome physical, emotional, and cognitive
challenges, build skills, and gain independence through personalized
care, meaningful daily routines, and supportive homes in welcoming
neighborhoods. With 24/7 support, nursing, clinical, and therapeutic
services, we help participants reconnect with their communities, regain
confidence, and live life to the fullest. Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We
celebrate diversity and are committed to creating an inclusive
environment for all employees. Requirements Valid driver’s license,
reliable vehicle, and sufficient automobile insurance, with a safe
driving record. Must be at least 21 years of age. Ability to pass a
background and CORI check. Comfortable providing personal care to
participants, including assistance with bathing, dressing, grooming,
toileting, and mobility. Must have a high school diploma or equivalent
(GED, etc.) At least six months of relevant experience; experience
supporting individuals with brain injuries, mental health challenges, or
developmental disabilities is highly desirable. Strong commitment to
creating a safe, supportive, and empowering environment for
participants. Benefits Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public
Holidays) Family Leave (Maternity, Paternity) Long Term Disability
$20.50 – $21.50 an hour
