Overview
Shelter Support Staff (Day, Sat-Tue) – Jefferson Day Center Jobs in Seattle, WA at The Salvation Army Western USA
The Salvation Army – Seattle Social Services
Position: Shelter Support Staff – Jefferson Day Center
Schedule: Saturday-Tuesday, 6:30am-5:30pm
Overview: The Shelter Support Staff are responsible for completion of various assigned tasks including, but not limited to scheduling client intakes via telephone referral, conducting client interviews and processing guest intake data, and conducting security rounds. The Shelter Support Staff works closely with participants of the King County Shelter Program. Whether providing basic needs, services, or de-escalating negative client interactions, the position receives daily supervision from the King County Shelter Program Manager, Supervisor, or designated assistant.
Duties & Responsibilities:
Respond to crisis and inquiry telephone calls by providing support, information, and referrals to other appropriate social service agencies.
Provide assistance to residents to ensure a safe environment, to include compliance with rules and policies.
Conduct periodic walking inspections of all areas of the facility, for the purpose of identifying and initiating appropriate action (correction, reporting, etc.) of hazards, inappropriate behavior, needed repairs or other notable condition.
Respond to emergency situations that may arise, making independent decisions within policy guidelines, as necessary.
Provide crisis intervention and institute security procedures should a critical or threatening situation arise. Provide timely and appropriate notification to police, fire, emergency medical and supervisory authorities.
Conduct client intakes and departure processes, as required by department policy.
Provide orientation, support, and supervision to volunteers.
Assist with the orientation and training of new staff, volunteers, and interns.
Work cooperatively with other Salvation Army staff and programs.
Represent Salvation Army programs to other community agencies and representatives in a respectful and positive manner.
Participate in staff meetings.
Maintain case records and required forms and reports in prescribed format.
Comply with Salvation Army procedural requirements, including those set forth in the Policy & Procedure Manual and Employee Handbook.
Prepare water, coffee, snacks for guests, when available.
General cleaning (including mopping, sweeping, wipe down) of facility bathrooms, sleeping area, and common areas as assigned.
Work with Janitorial staff as assigned.
Perform other duties as requested.
Education & Experience
HS Diploma or GED
Minimum of 6 months experience in public contact/customer service
Experience in social service shelter/residential preferred
Driver’s License preferred
The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type: Full-time
Pay: $25.05 per hour
Benefits:
403(b)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
10 hour shift
People with a criminal record are encouraged to apply
Work Location: In person
Title: Shelter Support Staff (Day, Sat-Tue) – Jefferson Day Center
Company: The Salvation Army Western USA
Location: Seattle, WA
