Overview
Senior Volunteer Engagement Specialist Jobs in Springfield, USA at The American National Red Cross
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** Join us—Where your Career is a Force for Good!
***
* Job Description:
** Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
** Where Your Career is a Force for Good!
**** WHAT YOU NEED TO KNOW (Job Overview):
**** This position is not eligible for relocation assistance.
** The Sr. Volunteer Engagement Specialist is responsible for leading, implementing, and executing programs, projects and initiatives to increase and strengthen the engagement of volunteers. Additionally, responsible for the screenings, referrals, and placement of prospective volunteers to effectively support Regional goals and mission critical activities.
** WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
** 1. Manage, train, and lead the regional volunteer screening team. Ensure all prospective volunteers are screened and referred to departments for interviews.
2. Lead and train volunteer leaders to conduct a comprehensive volunteer onboarding program for each Volunteer Services volunteer position.
3. Subject matter expertise and regional resource for volunteer engagement best practices.
4. Lead training on how to use the Volunteer Needs Assessment tool in all departments.
5. Lead training on effective engagement tools and best practices; coordinate scheduled engagement training through Volunteer Services Doctrine and Training courses and webinars.
6. Oversee a team of volunteer leaders to drive volunteer engagement, including youth programs.
7. Regional Point of Contact, regional support to the Volunteer Intake Processing Center.
8. Manage volunteer recognition events across the region for all volunteers.
9. Lead the development and management of the Regional Event Based Volunteer plan. 10. Responsible for monitoring the appropriate usage and implementation of the regional Volunteer Needs Assessment through department collaboration and mutual accountability for results. 11. Provide support to the local leadership and Regional Volunteer Services Officer by:
• Meeting with departments and ensuring alignment of volunteer needs and regional metrics.
• Helping implement strategies and tactics to improve volunteer engagement, including the annual Volunteer Readiness Assessment and identification of key department Volunteer Lead positions.
• Supporting departments with the development and implementation of a volunteer retention strategy and informal recognition promoting the One Red Cross Vision and honoring volunteer service.
• Assisting departments by overseeing the effective use of volunteer management techniques including coaching, volunteer relations, progressive discipline, and termination as appropriate.
• Providing reporting and metric analysis support.
• Monitoring and reviewing volunteer satisfaction data with departments to develop engagement/retention strategies to improve volunteer satisfaction. 12. Serve as the subject matter expert on key volunteer recruitment tools. Train volunteer leaders and department leads on volunteer programs, tools and resources. 13. Support Volunteer Services’ regional training plan, which includes in-person and online volunteer supervisor courses.
** WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
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* Education:
Bachelor’s degree or equivalent combination of…
Title: Senior Volunteer Engagement Specialist
Company: The American National Red Cross
Location: Springfield, USA
Category:
