Overview
Senior Development Coordinator Jobs in Washington, District of Columbia, USA at Middle East Institute
Founded in 1946, the Middle East Institute (MEI) is the leading Washington-based institution dedicated specifically to the study of the Middle East. A non-partisan think tank, MEI works to advance the US-Middle East relationship through a whole-of-society approach that includes policy work,education, and arts and cultural programming. For 75 years, MEI has worked at the forefront of understanding and finding solutions to the pressing challenges in the region.
We do this by engaging the leading experts in the United States and throughout the region, convening key stakeholders, producing original research, and communicating with the broader public and decision-makers.
Position Overview
Middle East Institute is searching for a Senior Development Coordinator to provide high-level administrative support to a growing Development Department as we expand and diversify our portfolio of private, foundation, and government funding.
This individual will be responsible for delivering excellent customer service, administrative support, database management, supporting the finance department with reconciliations, and other administrative functions of the Development team.
The Senior Development Coordinator will benefit from the support of all team members and at the same time, will be encouraged to develop their own ideas and to manage their own work. Working in afast-paced,challenging, and stimulating professional environment, the Senior Development Coordinator will play an important role in acting as the first point of contact for donor enquiries, information, and donor care, and in supporting MEI’s fundraising efforts.
They will bring a genuine passion for delivering outstanding administrative support and leading on their area of work.
Key Responsibilities and Duties
Donor Relationships
Provide excellent donor care such as writing gift acknowledgement letters, sending information packs, responding to queries, and speaking and meeting with donors when they have questions related to their gift processing.
Draft tailored acknowledgement and solicitation letters for individual, foundation and Board donors in coordination with frontline fundraising staff and the President.
Oversee the creation of monthly reports to support fundraising staff, finance department, executiveleadership, and the board of directors. This includes reports demonstrating progress toward goals as well as forecasting philanthropic support in future years and reconciling with the finance department.
Work with Finance and other teams to accurately record, process, and reconcile all incoming donations received by post, online, wire and stock transfer, and telephone.
Accurately process standing orders and direct debits plus respond to direct debit cancellation requests, update supporter records, etc.
Execute on data entry, data hygiene and data maintenance projects to further the efficiency and accuracy of our donor database (Salesforce).
Work with colleagues across the organization to deliver a positive and effective donor experience.
Work with senior members of the team to further develop processes aimed at mitigating risk and preventing fraudulent activity in online donations such as card testing, illegitimate refunds, and other risks.
Support maintenance of Fundraising-related pages of the website; posting content, editing and updating existing pages.
Outreach and relationship management of certain external agencies and freelance staff such as lia…
Title: Senior Development Coordinator
Company: Middle East Institute
Location: Washington, District of Columbia, USA
Category: Administrative/Clerical, Non-Profit & Social Impact