Overview
Salesforce Administrator Jobs in United States at Urban Alchemy
Title: Salesforce Administrator
Company: Urban Alchemy
Location: United States
Company Description Urban Alchemy (UA), founded in 2018, is dedicated to bringing peace and respect to urban communities facing extreme poverty, addiction, mental illness, and hopelessness. The organization focuses on healing and transformation for society’s most vulnerable members, helping them become valued contributors to their communities. UA prioritizes employing individuals with lived experience, including former long-term offenders who are committed to redemption through service. Guided by love, passion, respect, and a sense of belonging, UA works to create safer, more compassionate city environments where all residents can thrive.
Role Description This full-time remote Salesforce Administrator will manage and optimize Urban Alchemy’s Salesforce.com environment to support program operations and organizational growth. The role includes configuring and maintaining objects, fields, validation rules, user profiles, and permissions to ensure data accuracy and security. The Salesforce Administrator will develop and maintain reports and dashboards, assist teams with data analysis, and provide user support and training to improve adoption and effective use of the platform. Day-to-day responsibilities also involve troubleshooting system issues, collaborating with program and leadership staff to gather requirements, and implementing process improvements that enhance reporting, case management, and outreach tracking.
Qualifications
- Strong Salesforce.com Administration skills, including configuration, user management, and security settings.
- Experience creating and maintaining Validation Rules to improve data quality and enforce business processes.
- Ability to design and manage reports and Dashboard components to support data-driven decision-making.
- Analytical Skills to interpret data, identify trends, and recommend system or process improvements.
- Clear and effective Communication skills for collaborating with diverse teams and training non-technical users.
- Salesforce Administrator certification or equivalent practical experience is highly beneficial.
- Experience working in nonprofit, social services, or community-based organizations is a plus.
- Comfort working remotely, with strong time management, organization, and self-direction.
- Commitment to Urban Alchemy’s mission and alignment with values of respect, inclusion, and restorative practices.
