Overview
Retrofit Engagement Officer Jobs in Sittingbourne, UK at Southern Housing
Sittingbourne or Farringdon
The role
Southern Housing
is delivering a major energy-efficiency retrofit programme, and we are looking for a proactive
Retrofit Engagement Officer
to help residents understand, participate in, and benefit from energy improvements to their homes.
Reporting to the Sustainability Engagement Lead, you will be the programmes on-the-ground presence – supporting residents through the process, improving access for retrofit assessments, and ensuring a smooth, positive customer experience throughout.
What youll do:
- Engage with residents in person, by phone, and email to clearly explain retrofit benefits
- Guide residents through each stage of the retrofit process
- Carry out targeted door-knocking to increase retrofit assessment access rates
- Build trusted relationships and ensure resident feedback is captured
- Keep resident and property information accurate and up to date for assessors and internal teams
- Support resident communications and coordinate …
Title: Retrofit Engagement Officer
Company: Southern Housing
Location: Sittingbourne, UK
Category:
