Overview
Retention Supervisor Jobs in New York, New York, USA at Home HT GmbH
Location: New York
About Us
Anthos|Home is amission-drivenstartup focused on addressing housing instability for vulnerable New Yorkers. Through our STEHP EvictionPreventionProgram, we provide critical services to households at imminent risk of homelessness. Our Housing Retention & Stabilization program ensures participants maintain stable housing while building capacity for long-term self-sufficiency.
The Role
Anthos|Home is seeking an experienced and compassionate leader to serve as Housing Retention Supervisor. This role will oversee the Housing Retention Associate and Housing Retention Specialist, ensuring high-quality service delivery and compliance with STEHP and the Housing Retention & Stabilization program requirements. Reporting to the Director of Special Programs, the Housing Retention Supervisor will play a pivotal role in driving housing stability outcomes, coordinating resources, and fostering acollaborative teamenvironment.
Key Responsibilities
Directly supervise the Housing Retention Associate and Housing Retention Specialist.
Lead regular team meetings and case conferencing sessions to coordinate service delivery and share best practices.
Ensure participants are assessed thoroughly and receive individualized service plans addressing housing stabilization, employment,education, and financial management.
Oversee compliance with STEHP and Housing Retention & Stabilization guidelines, including accurate documentation, participant eligibility certification, and timely reporting.
Monitor team caseloads to ensure effective management of participant needs and program resources.
Assist team members with escalated cases involving landlord-tenant mediation or significant participant challenges.
Provide crisis intervention and supportive counseling as needed.
Ensure proactive follow-up with housed participants through regular check-ins, home visits, and aftercare services.
Build and maintain partnerships with local landlords, service providers, and community organizations to enhance program resources.
Represent Anthos|Home in external meetings, forums, andadvocacyefforts to promote housing stability and evictionprevention.
Participate in the on-call rotation to address after-hours participant emergencies.
Ensure team members maintain accurate, confidential case notes and documentation in compliance with HMIS and Anthos|Home standards.
Assist with program audits and funding compliance reviews as required.
Qualifications and Skills
Minimum of five years of experience in the social services field, housing specific is a plus
Prior supervisory experience is required.
Strong knowledge of the NYC housing market and voucher system
Excellentcommunicationand interpersonal skills
Strong organizational andproblem-solvingabilities.
Proficiency in MS Word, Excel, and PowerPoint.
Passion for Anthos|Home’s mission and the ability to work in adiverseenvironment.
Ability to use public transportation or meet travel requirements with reasonable accommodation.
Ability to ascend/descend stairs as needed.
Compensation and Benefits
Competitive salary: $80,000-$85,000 annually (dependent on experience).
Hybridwork environment(3–5 days in the field/office per week).
Comprehensive benefits packageincluding:
Health, dental, and vision insurance.
401(k) with a 4% employer match.
Generouspaid time off.
Summer Fridays in August.
Professional development opportunities.
Currentwellnessperks:
Weekly yoga classes, Peloton and meditatio…
Title: Retention Supervisor
Company: Home HT GmbH
Location: New York, New York, USA
Category: Social Work, Non-Profit
