Overview
Retail Team Leader (TN, Nashville ) Jobs in Antioch, TN at Five Star Breaktime Solutions
About the Role
Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking a Retail Team Leader to support our retail merchandising operations at the branch or division level. The Retail Team Leader plays a key role in supporting retail route operations, ensuring merchandising excellence, and maintaining the highest standards of customer satisfaction and compliance. This position acts as a relief retail merchandiser during vacations, training, and open routes while helping train and coach team members to deliver best-in-class service and execution.
What Five Star Has To Offer
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Paid vacation after 6 months.
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Seven paid holidays after 90 days.
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401(k) retirement savings plan with company match.
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Comprehensive medical, dental, and vision insurance plans (individual and family coverage).
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Voluntary FSA, life insurance, and short/long-term disability options.
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Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.
Key Responsibilities
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Assist the Retail Team Manager and division leadership with daily retail route operations, ensuring service quality, compliance, and profitability.
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Provide coaching, training, and feedback to retail merchandisers, promoting consistent execution of company standards.
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Fill in for open or vacation routes, ensuring uninterrupted service and customer satisfaction.
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Load, deliver, and merchandise a variety of products including beverages, snacks, coffee, and fresh food items to client locations.
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Verify orders, reconcile variances, and follow operational procedures to maintain accurate delivery and inventory records.
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Execute all plan-o-grams, promotions, and retail initiatives as directed by corporate and regional leadership.
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Replenish, rotate, and display products following company SOPs and FIFO (first-in, first-out) standards.
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Maintain freshness and quality of perishable products by following proper refrigeration and temperature control guidelines.
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Clean, sanitize, and maintain all vending and micro-market equipment, displays, and checkout areas.
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Collect and reconcile cash and coin collections from vending and market locations while maintaining strict accuracy and security.
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Monitor product inventory, reorder items as needed, and ensure adequate stock levels for all assigned accounts.
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Conduct minor equipment maintenance such as filter replacements, cleaning, and bulb or paper changes.
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Maintain assigned company vehicles in a clean and safe condition; perform daily inspections and follow all DOT and company fleet policies.
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Support customer retention through excellent communication, timely service, and professionalism.
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Adhere to all company safety, loss prevention, and cash-handling policies.
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Promote and maintain a safe and compliant work environment; report any unsafe acts or conditions immediately.
Required Qualifications
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High school diploma or GED and two years of retail operations, merchandising, or route experience; or equivalent combination of education and experience.
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Valid driver’s license and clean driving record.
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Must be able to consent to a drug screen and pre-employment background check.
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Must be able to lift 50 pounds.
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Ability to lift, bend, stoop, and reach throughout the route.
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Must be 21 to meet DOT requirements.
Preferred Qualifications
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Merchandising experience.
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Route/ DOT experience.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Pay: $60,000.00 – $61,000.03 per year
Work Location: In person
Title: Retail Team Leader (TN, Nashville )
Company: Five Star Breaktime Solutions
Location: Antioch, TN
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