Overview
Retail Associate – Donation Sorter Jobs in Carrollton, OH at Goodwill Industries of Gr. Cleveland & East Central Ohio
Full Job Description
Join our fun, flexible, fast-paced team at Goodwill in Carrollton, Ohio.
We’re hiring associates to sort soft-line donations in our stock room. This role is responsible for efficiently sorting and processing soft-line donations while maintaining high-quality standards. You will support the retail sales floor, ensuring a seamless flow of merchandise. This role plays a key role in transforming donations into meaningful opportunities, ensuring quality and customer satisfaction while positively impacting the environment and our community.
Some of the great perks of working at Goodwill:
Bonus incentive plan
Generous paid time off
Retirement planning with company match
Employee Assistance Program
Employees who work full-time are also eligible for:
Medical, dental, & vision benefits at a fraction of the premium cost
Short-term and long-term disability insurance at no cost
Life insurance at no cost
Paid holidays
Key Responsibilities:
Sorting & Processing
Quickly sort soft line donations (e.g., apparel) into salable and salvage categories based on agency standards.
Inspect items for quality, including tears, stains, odors, missing buttons, and broken zippers.
Transport salable apparel to the sales floor, ensuring timely and efficient delivery.
Maintain accurate sorting and salvage counts while meeting performance goals.
Customer Engagement
Greet and thank donors and customers with professionalism and courtesy, ensuring 100% satisfaction.
Quality Assurance & Maintenance
Stay informed about brand names, maker’s marks, current trends, vintage finds, and price points.
Ensure the sorting and processing area is always clean, organized, and safe.
Assist with additional store needs, including apparel rotation, floor running, and dressing room upkeep.
Experience & Skills
Strong interpersonal skills and ability to work effectively with others.
Keen eye for detail, including recognizing different shades and tones of color.
Knowledge of merchandise categories such as name brands, antiques, vintage, and collectibles.
Experience with computers is a plus, but not required.
Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Background check required.
Title: Retail Associate – Donation Sorter
Company: Goodwill Industries of Gr. Cleveland & East Central Ohio
Location: Carrollton, OH
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