Overview

Resident Services Coordinator – Miriam s Jobs in Chicago, Illinois, USA at Mercy Housing

Position: Resident Services Coordinator I – Miriam Apartments

Job Category:
Resident Services

Requisition Number: RESID
003488

Posted:January 31, 2025

Employment Type:Full-Time

Location:Chicago, IL 60640, USA

Description

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

TheResident Services Coordinator Iwill establish and maintain community partnerships; bringing needed services to the property and collect and record data to measure program outcomes. You will work with residents to link them with resources, and work with other property staff to ensure resident stability.

This is an on-site position atMiriam Apartments, which is located in a historic district of Chicago’s Uptown neighborhood. The building was transformed into an affordable housing complex for women who were otherwise unable to afford a home, making it the first development of its kind in Illinois.

Pay:$20.18/hour

Benefits

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision

15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.

403b + match

Early close Fridays (3 paid hours each Friday)

Paid Time offbetween Christmas and New Year’s Holiday

Paid Parental Leave and Care Giver Leave

Paid Life Insurance

Free Employee Assistance Plan

Free Basic Dental

Pet Insurance options

Duties

Evaluate outcomes of programs and services delivered on a regular basis as required.

Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) to guide them towards appropriate services and resources.

Develop and maintain a comprehensive list of resources (employment,education, social service agencies etc.) available in the community for residents’ benefit.

Participate in and/or lead activities within Mercy Housing and incollaborationwith partner agencies that build professional capacity and enhance working relationships.

Establish and maintain partnerships with relevant organizations and individuals, emphasizing providing on-site services to residents and the community.

Participate in the annual property and/or grant budget process and maintain accurate recording and tracking of related expenditures.

Collect information and document incidents that could potentially need follow-up by property staff and/or residents involved.

Actively collaborate with Resource Development staff and other Resident Services staff to share information and implement fundraising plans.

Manage volunteers.

Minimum Qualifications

High School Diploma or equivalent.

One (1) year of experience in community development, social services, or related field.

Preferred Qualifications

Bachelor’s Degree in a related field.

Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.

Knowledge and Skills

Work collaboratively with others in ateam environment, respecting and valuing the perspectives and contributions of others.

Demonstrate a high level of verbal, writing, and listening skills.

Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).

Maintain…

Title: Resident Services Coordinator – Miriam s

Company: Mercy Housing

Location: Chicago, Illinois, USA

Category: Social Work, Non-Profit & Social Impact

 

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