Overview
Receptionist/Scheduler Jobs in Abilene, TX at Abilene Goodwill Industries
Full Job Description
POSITION SUMMARY:
Performs other clerical duties as assigned; answer and route incoming phone calls and pedestrian traffic, communicate with Truck Drivers regarding schedule changes if needed, ensure lobby area and copy room are maintained in a neat and orderly manner, distribute incoming mail appropriately, and forward job applicants as appropriate. Attendance is critical.
EDUCATION / EXPERIENCE:
High School/GED required
Customer Service experience required
Experience with computer programs required (Microsoft Word, Excel, Outlook, etc)
Experience with office equipment required (multi-line phone system, fax machine, copier, etc)
QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE:
Ability to handle sensitive situations and confidential information
Ability to effectively prioritize
Ability to remember and follow instructions
Possess exceptional verbal communication and interpersonal skills
Ability to work independently on assigned tasks as well as to accept direction as appropriate
Ability to positively interact and communicate with all levels of the organization and public
RESPONSIBILITIES & DUTIES:
(E – Essential function of job duties)
Greet and direct all visitors; including admin visitors and participants of the Career Center. (E)
Answer and return all phone calls in a timely manner; respond to voice messages appropriately and provide callers with accurate information. (E)
Sort and distribute mail and facsimiles. (E)
Ensure that lobby is not left unattended, and is locked up at close of business. (E)
Coordinate with Executive Assistant and relevant admin staff regarding deliveries (supplies, food, etc.) and special visitors/phone calls.
Assist in job application workflow, maintain files and assist job seekers with application completion. Confidentiality is critical. (E)
Troubleshoot and coordinate with postage meter representative to maintain appropriate postage and resolve issues.
Schedule donation pick-ups accurately and in a timely manner when applicable.
Organize and maintain records, enter data and produce documents as requested. Confidentiality is critical. (E)
Keep surroundings neat and clean, including lobby and copy room.
Deescalate potential issues and troubleshoot appropriately.
Communicate appropriately and positively with coworkers and others, operating as a team player.
Perform other duties & responsibilities as assigned by supervisor.
Title: Receptionist/Scheduler
Company: Abilene Goodwill Industries
Location: Abilene, TX
Category:
