Overview
Receptionist Jobs in Battle Creek, MI at Goodwill Industries of Central Michigan’s Heartland
Full Job Description
Purpose or General Objective: To provide reception area coverage and administrative support to Goodwill Industries of Central Michigan’s Heartland, Inc.’s Financial Opportunity Center.
Essential Duties:
Maintain organization and appearance of the Financial Opportunity Center reception area.
Greet clients, visitors, and guests; determines each visitor’s purpose and direct and/or escort them to the appropriate location.
Answer, screen, and direct phone calls to staff; take messages and schedule appointments.
Receive and distribute mail, documents, packages, and courier deliveries.
Perform administrative and clerical support tasks as assigned.
Perform basic filing and recordkeeping.
Provide accurate information in person and via phone/email.
Respond to all customer inquiries promptly and effectively.
Enter timely and accurate data into the database.
Maintain the confidentiality and security of departmental information and files.
Other duties as assigned.
Position Qualifications:
Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
Must be punctual, dependable, positive, helpful, and have a professional attitude.
Ability to be resourceful and proactive.
Attention to detail and ability to produce accurate work.
Desire and ability to work with low-income individuals and those with disabilities.
Multitasking and time-management skills, with the ability to prioritize tasks.
Required Skills:
High School diploma or Associate’s degree preferred.
Two or more years of administration, front desk, customer service, or related experience.
Experience working with persons with disabilities and other barriers to employment preferred.
Must be able to sit for prolonged periods at a desk and work on a computer.
Must be able to lift 15 pounds.
A valid Michigan driver’s license with a driving record in compliance with Goodwill of Central Michigan’s Heartland, insurance carrier requirements. Applicant must have reliable transportation with appropriate insurance coverage.
Come be a part of a great team and learn more about how you can help your community!
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Work Location: In person
Title: Receptionist
Company: Goodwill Industries of Central Michigan’s Heartland
Location: Battle Creek, MI
Category:
