Overview
Peer Support Supervisor Jobs in Chapel Hill, NC at Freedom House Recovery Center
Title: Peer Support Supervisor
Company: Freedom House Recovery Center
Location: Chapel Hill, NC
Program Development and Oversight
- Demonstrate knowledge of the Certified Peer Support Specialist (CPSS) role, including recovery principles, philosophy, and the NC Peer Support Specialist Certification Code of Ethics
- Support and promote the role and value of CPSS within the organization
- Design, implement, and evaluate peer support programs aligned with organizational goals
- Ensure services reflect best practices in recovery and wellness
- Conduct at least one in-person, telehealth, or audio-only contact with each beneficiary within 90 days of Peer Support Services (PSS) initiation, and at least every 90 days thereafter, to:
- Monitor progress and program effectiveness
- Review and document progress toward Person-Centered Plan (PCP) goals
- Monitor program performance, collect data, and report on outcomes
B. Staff Supervision and Training
- Recruit, train, and supervise Peer Support Specialists
- Provide ongoing coaching, mentorship, and professional development opportunities
- Collaborate with CPSS staff to assess strengths and areas for growth and develop individualized supervision plans
- Provide administrative and supportive supervision at least monthly, or more frequently as needed
- Foster a supportive, collaborative, and empowering team culture
C. Community Engagement
- Build and maintain partnerships with community organizations, agencies, and stakeholders
- Promote peer support services to diverse populations
- Advocate for the value of lived experience in service delivery
D. Quality Assurance and Compliance
- Plan and assign work, monitor performance, and evaluate program staff
- Facilitate staff meetings and conduct routine reviews of service documentation
- Determine and manage appropriate caseload sizes for CPSS staff
- Ensure program practices comply with funding requirements, ethical standards, and applicable state rules and regulations
- Assist in the development and implementation of program policies and procedures
E. Administrative and Reporting Duties
- Prepare and submit regular reports for internal leadership and external funders
