Overview
Patient Service Representative – Clinic – Floater Jobs in Marshall, MO at John Fitzgibbon Memorial Hospital
Benefits/Compensation:
Compensation is based on experience
Paid time off (PTO)
Health insurance
Dental insurance
Vision insurance
Flexible Spending Accounts (FSAs)
403(B) Retirement plan
Tuition Reimbursement Program (after 1 year of service)
As a non-profit community hospital, Fitzgibbon Hospital is vital to the health and well-being of the communities it serves in the Marshall, MO and surrounding area. We are looking for a self-driven compassionate Patient Service Representative to join our Clinic’s.
A Patient Service Representative:
Greets and registers patients presenting to the Clinics
Collects copays and balances on current and previous encounters
Answers all switchboard calls for the organization
Shift:
Full-Time (80 hours every two weeks)
Monday – Friday 7:30am-4:30pm (Floater)
This job is ideal for someone who is/has:
Excellent customer service
Dependable: reliable transportation and positive contact number
Good work history
Adaptable/flexible: enjoys doing work that requires frequent shifts in direction
Detail-oriented: establishing an environment that is responsive to patients, guests and employees’ needs
Achievement oriented: enjoys taking on challenges
Independent: enjoys working with little direction
About our Patient Registration Team
The Patient Registration Team at Fitzgibbon Hospital is a very important area within the Revenue Cycle of the organization. Patient Service Representatives are the first faces that all patients and visitors see when they enter the organization and are typically the last faces that are seen before they leave. The Patient Service Representative initiates the electronic encounters for all patients as well. Accuracy is highly important as all Patient Service Representatives have a direct impact on reimbursement. Federal, State, and Private insurances are constantly changing requirements so the team is always learning and adapting to ensure we are positively influencing reimbursement.
Requirements
High School Diploma
Preferred 1 year customer service experience
Preferred insurance experience
Title: Patient Service Representative – Clinic – Floater
Company: John Fitzgibbon Memorial Hospital
Location: Marshall, MO
