Overview
Patient Care Coordinator – Waverly Jobs in Charlotte, NC at Tryon Medical Partners
Title: Patient Care Coordinator – Waverly
Company: Tryon Medical Partners
Location: Charlotte, NC
General Job Summary: The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access.
(This is a full-time position that will support our Waverly office Monday to Friday 8 am to 5 pm)
Primary Job Responsibilities/Tasks may include, but not limited to:
Patient Coordination responsibilities include:
Schedules ancillary appointments and referrals
Follows-up on referrals and appointments to insure timely completion of physician orders
Schedules physician return appointments
Completes forms/requisitions as needed to complete the physician’s orders
Obtains and sends patient medical records to support seamless care delivery
Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care
Obtains ancillary results on all physician orders in a timely manner
Obtains referring provider clinic notes on all referred patients in a timely manner
Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures
Work at different Tryon office locations as needed
Monitor and check assigned Athena boxes and other assigned boxes for coverage
Other duties as assigned
Clinic Support responsibilities include:
Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans
Ensures all related reports, labs and demographics are sent to the outside facility prior to their appointment
Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR
Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information
Obtains lab/X-ray reports, hospital notes, referral information, etc.;
Verifies insurance coverage and patient demographics;
Updates charts to ensure that information is complete and filed appropriately
Ensures timely delivery of outside mail and communication to the physician
Requirements:
Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer
Completion of TB test will be required
Education:
High school diploma; some college preferred
Experience:
Minimum of one-year medical office or healthcare facility experience
E.H.R. and Scheduling experience
Experience serving customers in person and on the phone
Physical Requirements:
Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling
Must be able to lift and support weight of 35 pounds
Ability to concentrate on details
Use of computer for long periods of time
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