Overview

Outreach & Mobile Unit Organizer Jobs in Chesapeake, VA at Chesapeake Humane Society

Location

The Outreach and Mobile Unit Organizer is a hybrid position, out in CHS’ communities, at our shelter/clinic, and with some remote opportunities.

Key locations include:

  • Community locations: 1) Dale Homes neighborhood, Portsmouth, VA 23704, 2) Berkley neighborhood, Norfolk, VA 23523, and 3) others, as identified
  • CHS Shelter: 1149 New Mill Drive, Chesapeake, VA 23322
  • CHS Stationary/Mobile Clinic: 312 N Battlefield Blvd, Chesapeake, VA 23320

Summary

Chesapeake Humane Society (CHS) is committed to breaking down barriers and strengthening connections between pets and the people who love them. Through supportive services, innovative programs, collaborative partnerships, and thoughtful leadership, we strive to create a community where everyone has access to the resources they need to keep their pets healthy and at home.

Thanks to the generous support of PetSmart Charities, CHS has been able to spend the past two years focusing on authentic community engagement—listening, learning, and building trust. As a recipient of PetSmart Charities’ Incubator grant, we’ve made it our goal to expand access to veterinary care and pet support services in ways that truly reflect the needs and strengths of our diverse local communities. This funding has given us the chance to get to know the communities we serve better, begin repairing past harms, and strengthen relationships through consistent presence and open communication.

Now, as we enter the third year of the Incubator grant, we are seeking an Outreach and Mobile Unit Organizer to support our community work and to help us build out exciting new programming, like our mobile unit.

This Role is Perfect for You If

  • You love animals and the people who care for them
  • You have experience with and/or a passion for nonprofit work, community organizing, or activism
  • You are comfortable trying new things
  • You enjoy connecting with people and building relationships
  • You are deeply passionate about uplifting historically marginalized and/or underrepresented voices

What You Bring

  • Excitement: Whether you are new to CHS or already connected, you’re excited by what this opportunity means for our communities
  • Flexibility: A willingness to lean in—no job is too big or too small
  • Dependability: Showing up fully, consistently, and on time
  • Collaboration: Openness to sharing knowledge and supporting your team
  • Commitment to diversity, equity, inclusion, and belonging: Valuing the many identities and experiences within our communities
  • Healthy communication: A willingness to share and receive feedback
  • Safety mindset: Asking for and offering help
  • Positivity and respect: Acknowledging the strengths, skills, and contributions of yourself and others
  • Care for yourself and others: A commitment to work-life balance

Duties and Responsibilities:

Outreach Responsibilities

  • Establish authentic relationships with residents, community members, community leaders, and local businesses/organizations/institutions
  • Share information about CHS clinics, resources, and events
  • Attend community events, such as Block Parties and cultural festivals
  • Act as a liaison between CHS and the community, helping CHS understand what each community wants and needs, and where CHS can improve current programming
  • Strengthen existing relationships and help build new partnerships
  • Coordinate and support CHS events, such as supply drives and spay/neuter clinics
  • Support developing programming, such as CHS’ mobile unit
  • Administrative work, including, but not limited to, recordkeeping and local travel coordination
  • Additional outreach tasks as identified collaboratively with the Outreach Manager
  • Perform other duties as assigned

Stationary and Mobile Clinic Administrative Responsibilities

  • Answer phone, e-mail, and in-person inquiries regarding clinic services offered by CHS, forwarding to management or veterinary staff as appropriate
  • Assist in scheduling services for public clients, rescues, and shelter partners
  • Obtain medical histories, enter medical notes, and fill prescriptions
  • Check clients in and out, recommend services/products appropriate to the client’s pet(s), and accept payment for services
  • Perform reminder and follow-up calls, forwarding to veterinary staff as appropriate
  • Reconcile funds received and file medical paperwork for each day of business
  • Clean and sanitize workspaces
  • Work with clinic management to ensure all supply areas are stocked and report inventory deficiencies as needed
  • Work comprehensively with other staffed Client Service Representatives, Veterinary Assistants, and Veterinarians.
  • Perform other duties as assigned

Preferred Qualifications

  • Flexibility with scheduling; some evenings, weekends, and holidays are needed
  • Familiarity with the Dale Homes or Berkley neighborhoods (living or working in) is strongly preferred but not required
  • Experience with community outreach, community organizing, or grassroots activism is a plus
  • Experience building and maintaining relationships in a faith-based, academic, therapeutic, or cultural setting is a plus
  • Comfortability working around a variety of animals (small, large, furry, hairless, etc.)
  • Ability to lift up to 50 pounds occasionally (typically for monthly supply transport)
  • Strong familiarity with veterinary medicine (particularly surgical procedures and preventative care) OR the ability to learn these skills
  • Confidence using computer systems and learning new software
  • Ability to provide quality customer service in a high-volume, stressful environment
  • Strong written and oral communication skills
  • Ability to count currency
  • Willingness to discuss euthanasia, open-admission sheltering, and surrender of pets in a non-judgmental, non-confrontational, fact-based manner
  • Ability to handle confidential or sensitive information with discretion
  • Ability to mediate and problem-solve in the moment

Benefits

  • Discounted pet prescriptions, adoption fees, and prescription food
  • IRA with up to 3% Company Match
  • Pet care discounts for CHS clinic services, including vet visits and vaccinations
  • Professional development opportunities, including the Incubator Community of Practice, hands-on animal welfare training, and CHS outreach onboarding

Pay: From $16.00 per hour

Expected hours: 20.0 – 24.0 per week

Benefits:

  • 401(k) matching
  • Employee discount

Work Location: Hybrid remote in Chesapeake, VA 23322

Title: Outreach & Mobile Unit Organizer

Company: Chesapeake Humane Society

Location: Chesapeake, VA

Category:

 

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