Overview
Office Assistant Jobs in Dodgeville, WI at Iowa County Humane Society
Position: Office Assistant
Location: Iowa County Humane Society
Schedule: Part-time (2 weekends per month, 3-hour shifts from 1:00p – 4:00pm)
Position Summary:
Under the supervision of the Office Manager, the Office Assistant provides compassionate, professional front-desk support, including handling adoptions, animal intake, and community resource assistance. This role requires excellent customer service skills, administrative proficiency, and occasional assistance with animal care duties.
Responsibilities:
- Answers phone calls and promptly responds to messages and email
- Provide accurate, courteous information to the public about ICHS animals, adoption procedures, and lost/found processes.
- Process payments for adoptions, animal surrenders, and redemptions in accordance with ICHS policies.
- Educate and assist prospective adopters, completing adoption paperwork as needed.
- Remain professional and composed in stressful or emotional situations.
- Understand and communicate ICHS policies and animal welfare best practices.
- Maintain accurate records using tools such as Excel and Google Docs/Sheets.
- Support other staff and departments as needed.
- Uphold a clean, professional appearance and punctual attendance.
Physical Requirements and Work Environment:
- Ability to humanely handle animals and interpret various behavior
- May be exposed to bites, scratches, and animal allergens
Work Environment:
- Exposure to pet dander, odors, cleaning chemicals, and loud noise
- May involve working with emotionally distressed clients
- Fast-paced and dynamic shelter environment
Job Type: Part-time
Pay: $14.00 – $16.00 per hour
Work Location: In person
Title: Office Assistant
Company: Iowa County Humane Society
Location: Dodgeville, WI
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