Overview
Nightstop Coordinator Jobs in Whitley Bay, UK at Depaul UK
Nightstop Coordinator (Whitley Bay)
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.
Location: Regional Office (Whitley Bay Hub) – North East
Salary: £26,436 per annum
Closing date: 17 May, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
As a Nightstop Coordinator, you’ll be the first point of contact for young people facing homelessness—assessing needs, coordinating safe emergency placements, and guiding them toward longer‑term support. It’s a fast‑paced, people‑focused role where every decision you make helps keep a young person safe and heard.
You’ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across the North East. If you’re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key deliverables:
Supporting Young People
- Conduct needs and risk assessments with potential Nightstop guests.
- Arrange the logistics of a guest’s stay with a volunteer.
- Work with guests and referral partners to offer support and opportunities for longer term accommodation.
- Provide support to guests and volunteers through a 24 hour on call phone service.
- Ensure the safety and wellbeing of guests and volunteers in the service at all times.
- Comply with data protection and information sharing protocols.
Marketing and Stakeholder Management
- Attend meetings and events and manage relationships with referral partners and other stakeholders.
Administration
- Maintain up to date records on all guests and volunteers.
- Support with the creation of reports.
- Support with financial payment and recording systems.
Volunteer Recruitment, Promotion and Engagement
- Develop promotion plans with the aim of recruiting Nightstop volunteers
- Effectively onboard new Nightstop volunteers in a timely manner
- Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities
- Complete the nessecary health and safety checks with new and current volunteers
Other
- Be an active member of the team, collaboratively effectively and work closely with your line manager.
- Undertake further duties as commensurate to the role identified by your line manager.
- Provide support outside of office hours on some evening and weekends.
What we are looking for from you (Person Specification)
When completing your application form please address all the points set out below.
- Excellent customer service skills and telephone manner.
- An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs.
- Experience of working with vulnerable people or people experiencing homeless.
- Understanding of current housing and homelessness legislation, including entitlement to welfare provision.
- Experience of writing, implementing and evaluating Risk Assessments.
- An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion.
- Commitment to promoting health and safety of yourself and others.
- An ability to work in an organised manner and arrange placement logistics.
- Experience of collaborative working with a range of internal and external stakeholders.
- Experience of maintaining administrative systems, good literacy, numeracy and IT skills.
- Experience of working under pressure with the ability to respond to conflicting demands.
- Ability to find creative and positive solutions to problems, using own initiative.
- Understanding of professional boundaries and ability to maintain them.
- Ability to effectively reflect on own practices for ongoing learning and development.
- Willingness to be part of a 24 hour on-call rota.
- Willingness to work outside office hours including some evenings and weekends.
- Commitment to working in a manner which promotes diversity and equality,…
Title: Nightstop Coordinator
Company: Depaul UK
Location: Whitley Bay, UK
Category:
