Overview
Membership & Programs Manager Jobs in Tampa, FL at Florida Museum of Photographic Arts
Title: Membership & Programs Manager
Company: Florida Museum of Photographic Arts
Location: Tampa, FL
Company Description
The Florida Museum of Photographic Arts (FMoPA) is a cultural institution dedicated to promoting and celebrating photographic art as an integral part of contemporary life and culture. The museum features a collection of historic and contemporary works by nationally and internationally renowned photographers. Committed to community engagement, FMoPA offers educational outreach programs to children and adults, empowering creativity through photography. Located in the vibrant cultural landscape of Tampa, FMoPA provides classes and programs that inspire and educate participants of all ages.
Role Description
The Florida Museum of Photographic Arts (FMoPA) is seeking a dedicated and detail-oriented Membership & Programs Manager to support our mission by overseeing educational initiatives, membership engagement, and visitor experience. This role plays a vital part in planning, developing, and administering programs that enhance audience engagement and expand our membership base.
Qualifications
- Experience in program management, event coordination, or membership development
- Strong organizational and project management skills
- Exceptional written and verbal communication skills
- Customer service and relationship-building abilities
- Knowledge of marketing strategies and tools, particularly in event promotion and membership campaigns
- Proficiency in using membership databases, CRM tools, or related software
- General knowledge or interest in photographic arts and cultural institutions
- Ability to work both independently and collaboratively within a team
- Bachelor’s degree in Marketing, Arts Administration, Communications, or a related field is preferred
- Previous nonprofit or museum experience is a plus
Key Responsibilities
Membership & Development:
- Create and maintain membership kits (letters, cards, brochures) and oversee renewals, member communication, and tracking.
- Develop membership-related budgets and track growth through Little Green Light.
- Along with Director of Operations & Marketing, organize exclusive members-only activities such as FMoPA’s Click! Photo Club.
Visitor Experience & Engagement:
- Train, supervise, and schedule guest services volunteers, docents, and interns to ensure exceptional customer service and visitor engagement.
- Along with front desk staff assist in the administration and expansion of memberships to provide an enriching experience for all visitors.
- Assist with museum event planning and execution.
Education & Public Programs:
- In collaboration with the team, develop and coordinate educational initiatives, including workshops, field trips, and group visits, to engage diverse audiences.
- Organize and schedule classes, workshops, and other educational programming.
- Work closely with the website manager to ensure accurate and timely updates for recurring and new classes.
- Manage student and instructor relations, including correspondence, reminders, and scheduling.
Qualifications & Skills:
- Experience in museum education, membership, nonprofit development, or a related field.
- Strong organizational, communication, and customer service skills.
- Ability to work collaboratively across departments and with community partners.
- Proficiency in CRM software and Google Workspace
- Detail-oriented with strong time management and multitasking abilities.
Position Details:
- Salary: $30,000 – $35,000 | Hours to be discussed
- Schedule: Must be available to work weekends, with flexible weekday hours as needed.
- Location: On site at FMoPA | 1630 E 7th Avenue, Tampa FL, 33605
