Overview
Membership Engagement Officer Jobs in London, England, UK at Royal College of Obstetricians and Gynaecologists
Location :
London, Hybrid Working hours :
Full time, 35 hours per week (other options available) About the role We have an
exciting
opportunity for a Membership Engagement Officer to
join our team
. As part of the Membership team, you will play a key role in supporting our international membership engagement activities, ensuring our members worldwide feel connected, supported and engaged with the Colleges work. This is a fantastic opportunity for someone who thrives in relationship management, stakeholder engagement and international
collaboration
.
You will be part of a supportive and
passionate team
, working closely with the Membership Engagement Manager, Director of Membership and International Representative Committees (IRCs), Liaison Groups (LGs) and International Council Representatives to enhance international membership engagement through strategic initiatives,
communication
and events. Responsibilities:
Building and maintaining relationships with key international representatives to strengthen member engagement. Coordinating quarterly IRC meetings and other key engagement events, including overseeing logistics, planning, communications and on-the-ground support ensuring smooth organisation, follow-up and action tracking. Develop and send out IRC newsletters and other relevant communications on behalf of IRCs and LGs to keep members informed and engaged. Support the appointment process for IRC and LG Chairs and completion of the IRC
Collaboration
Frameworks ensuring alignment with RCOG governance.
Maintaining accurate records of international membership data Supporting the development of engagement activity to improve membership retention and satisfaction. About you This position is well-suited to someone well-organised and a clear communicator who is looking to work with a range of high-level stakeholders around the globe to support members outside the UK. The post-holder would be required to undertake some travel in the UK and internationally.
Requirements:
Background in high-level stakeholder engagement, relationship management or membership services Working knowledge of organising and supporting meetings with
diverse
stakeholder groups (face-to-face and virtual) and administrative tasks such as data entry and record management Familiarity of working within a global membership setting and with international customers or similar context Effective interpersonal and
communication skills
with the ability to interact professionally with
diverse
stakeholders A
collaborative team
player with a proactive approach to
problem-solving
Effective organisational skills and able to prioritise tasks and manage time efficiently to meet deadlines and optimise productivity Our culture and benefits As a key member of the team, you will be located in our offices in London Bridge.
We offer a friendly, values led working culture with an excellent
benefits package
that includes:
Agile and
flexible working
environment and free lunch onsite 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 10% pension contribution after probation Enhanced wellbeing and family support Interest-free bike and season ticket loans after probation Tailored
Learning and Development
and study leave Affinity staff networks Life assurance and income protection schemes Lifestyle discounts
How to a…
Title: Membership Engagement Officer
Company: Royal College of Obstetricians and Gynaecologists
Location: London, England, UK
Category: Non-Profit & Social Impact, Customer Service/HelpDesk