Overview
Member Service Representative Jobs in Princeton, New Jersey, USA at Shelby American, Inc.
Description
Anexcitingopportunity to join the team of a progressive YMCA located in vibrant Somerset County, New Jersey. The YMCA is one of the nation’s leading nonprofit organizations dedicated to strengthening communities through youth development, healthy living and social responsibility. With a 150-year-old history, Greater Somerset County YMCA (GSCY) is a pillar of the community and has seven locations across three counties, which collectively serve upwards of 30,000 individuals.
GSCY has 100 full-time and 950 part-time employees along with operating revenues to $22+ million.
The Y empowers everyone—no matter who they are or where they are from. To fulfill ourpurposeof strengthening community for all, GSCY is committed to being aninclusiveorganization and leveraging our collective impact to address social inequities. To learn more about GSCY, visit our website: gscymca.org.
Princeton YMCAis looking for a friendly, administratively focused Member Service Representative who is responsible for serving members, guests, and program participants in a prompt and courteous manner. You not only build relationships by being an ambassador of the Y’s Welcoming andInclusive culturebut are also responsible for advancing the organization’s Cause-Driven initiative,problem solving, and performing computer/administrative tasks to best serve the branch’s 10,000 members.
ESSENTIAL FUNCTIONS:A Member Service Representative’s primary responsibility is to ensure our members have “the best hour of their day” from the moment they enter our facility until the moment we wish them farewell. This is accomplished by engaging and providing members, guests, and program participants with an exceptional experience that exceeds their expectations.
QUALIFICATIONS:
Member/customer service, hospitality, or other job-related experience preferred.
Proficient with Microsoft Office (Word, Excel, Outlook) and the ability to learn our database program (training provided).
Exceptional speaking,communication, andcritical thinkingskills.
Has experience and proven success withmulti-tasking,problem solvingandconflict resolution.
Is able to work as part of a team while being flexible, reliable and adaptable.
Is flexible in adapting to changing situations, procedures, and unique situations.
Able to work without direct supervision and is self-accountable.
Fundraising experience a plus.
Bilingual and multicultural experience a plus.
HOURS:Flexible Part-Time Hours are Available! Specifically looking for evenings and weekends.
Benefits of working part-time at GSCY include:
FREE Individual Membership Access to any YMCA in the Nation.
10% Discount on most programming at Greater Somerset County YMCA.
Access to one of the leading retirement programs “Y Retirement Fund” from the first day of employment.
Opportunities forprofessional development, mentoring, growth, andpromotionthroughout the YMCA Movement.
Supportive andinclusivecommunity for people of all backgrounds and access to Employee Resource Networks.
Greater Somerset County YMCA is a drug-freework environment. We are anEqual Opportunity Employerand all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information who share our values of Caring, Honesty,Respectand Responsibility.
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Title: Member Service Representative
Company: Shelby American, Inc.
Location: Princeton, New Jersey, USA
Category: Customer Service/HelpDesk, Non-Profit & Social Impact
