Overview
Loan Administrator Jobs in Massachusetts at Capital Link Inc.
Loan Administrator – Position Description
Location: Boston, MA / Hybrid
The Company:
Community Health Center Capital Fund (Capital Fund) is a CDFI headquartered in Boston, MA that supports the growth and development of community-based health centers serving low-income and uninsured populations across the U.S. by providing capital structured to meet health centers’ needs.
Capital Link is a non-profit affiliate of Capital Fund that works with community health centers and primary care associations to help them plan for growth, access capital for expansion, and optimize operations to reach/maintain sustainability.
The Position
The Loan Administrator will report to the Senior Director of Loan Programs. The position is the department’s leader of the payment transaction process; collection of borrower reports; data entry of borrower financial data; and assists the director and colleagues with other duties. The ideal candidate will be mission-oriented, a good communicator, and enjoy working with colleagues as a team to manage information and processes, meet deadlines and provide excellent customer service. They must be able to work independently and manage simultaneous, on-going assignments.
Responsibilities:
The key responsibilities of the Loan Administrator are:
Track and record payment transactions to and from borrowers, lending partners and investors in Salesforce and Fundingo loan management software.
Manage the collection, storage, and data entry of borrower reports.
Maintain and improve software systems to support the loan program, particularly Salesforce and Fundingo.
Maintain a positive business relationship with clients.
Strong knowledge of MS Word and Excel is required.
Provide general office support for the loan program.
Candidate Qualifications and Experience
Experience: The candidate should have a minimum of three years of professional experience in community development finance, non-profit program management, loan administration, or a related field, and a commitment to supporting access to primary healthcare for all communities.
Education: A bachelor’s degree in business, finance or health care management is required. Life and professional experience commensurate with the responsibilities outlined will be considered if candidate’s educational background does not align with these requirements.
Personal Attributes
Personal alignment with the mission of the organization; the candidate must have a passion for advancing efforts that will improve health care access and outcomes in low-income communities.
The individual must excel working on a small team with many inter-dependencies between staff at the department level and across the organization. The ideal candidate will enjoy managing a wide range of responsibilities that require detailed knowledge about the many clients, investors, and lending partners; To succeed in this position, the person must be detailed oriented and possess strong organizational skills.
Excellent organizational, verbal and written communication skills, analytical, and critical thinking abilities are needed.
Knowledge of Salesforce and Fundingo are a plus.
The position offers a competitive salary range and generous benefits package. Occasional travel required.
Title: Loan Administrator
Company: Capital Link Inc.
Location: Massachusetts
