Overview
Lead Receptionist Jobs in Charlotte, NC at Aldersgate
Full Job Description
At Aldersgate Retirement Community, quality is always in season! The career environment is fresh and growth-oriented – a reflection of our quality approach to the services and atmosphere enjoyed by the residents of our lovely campus and facilities. Aldersgate is a faith-based, non-profit organization actively implementing strategic initiatives and engaged in serving elders in innovative ways. You will want to become a part of this community of collaborative people! We are currently seeking:
Lead Receptionist/Concierge, 1st Shift, Fulltime
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Train, coach, counsel, supervise, evaluate, and direct the activities of the independent living concierge staff.
2. Prepare staff schedules. Responsible for providing coverage in the event of staff absences.
3. Assist with the search/ hiring process of other concierge team members.
4. Manage the guest room experience (guest baskets, stock supplies, welcome letters, guest survey follow-up, etc) for exceptional hospitality to all Aldersgate overnight guests.
5. Manage guest room policies.
6. Serve as a Notary for resident and organizational needs.
7. Manage the package locker system.
9. Performs all receptionist duties in addition to Lead Concierge responsibilities.
10. Participate in the A-Team and other campus-wide administrative initiatives as needed.
11. Support Aldersgate’s passion for building and sustaining an inclusive and equitable working environment for all staff where cultural diversity is celebrated and valued.
12. Perform other duties as assigned.
Health Insurance, HRA / FSA, Dental / Vision, Life / Disability
401k with match, Tuition Reimbursement
Employee Assistance Program, Training / Mentoring Programs
Awards Programs, Volunteer Opportunities, Appreciation Events
Wellness Program and Team Member Clinic
Free Groceries from our Food Pantry
Employee Resource Groups, Pool/Gym
High school graduate or equivalent preferred.
Six to twelve months clerical experience preferred.
Average or above interpersonal and verbal communication skills, dependability, confidentiality, and compassion. Ability to handle multiple tasks. Comfortable working with technology
Please note that unsigned applications will not be processed
Title: Lead Receptionist
Company: Aldersgate
Location: Charlotte, NC
Category:
