Overview
Laboratory Genetic Counseling Assistant – 20 hours per week Jobs in Boston, MA at Boston Children’s Hospital
80363BR
Lab Medicine-Clinical Genetics Diagnostic Lab
Job Posting Description
This Laboratory Genetic Counseling Assistant will be responsible for:
Triaging phone and e-mail inquiries made to Lab for genetic testing, with support from laboratory genetic counselor and in conjunction with laboratory specimen management staff. Providing information about lab testing, test ordering and insurance pre-authorization to clinicians.
Researching and developing reference lab comparisons by researching sensitivity, specificity, detection rates, cost and turnaround times.
Maintaining and updates client resources, including lab test fact-sheets and hospital websites.
Developing standard templates for frequent inquiries and communications.
Providing support for the insurance preauthorization process, including confirming test and lab selection, CPT code(s), and providing additional laboratory details to support authorization requests.
Ensuring coordination of required requisitions and clinical history/pedigree for send-out genetic tests.
Obtaining logistical guidance for test coordination from reference labs including sample requirements, charges, CPT codes and requisition/clinical documentation requirements.
Tracking remote sample collection.
Identifying, investigating and resolving specimen and result problems related to genetic testing; collects information about potential systems problems or needs and communicates information to appropriate personnel.
Providing administrative support for the coordination of laboratory genetics meetings (e.g., BEST Committee), including scheduling, agenda and meeting minute’s management.
Participating in on-going quality improvement for the laboratory. Developing, producing and maintaining standard Lab policies pertaining to genetic testing.
Providing data for Quality Improvement program, and actively seeks quality improvement opportunities. Assesses processes, participates in process design or redesign.
Keeping abreast of changes of ICD-10 and CPT codes related to Genetic testing.
To qualify, you must have:
Bachelor’s degree required
Clinical Laboratory Science, Biological Science or related science field required
Prior experience in a clinical laboratory setting is preferred.
Customer Service in a healthcare setting is preferred
Additional Information:
Strong problem-solving and critical thinking skills.
Excellent interpersonal/communication skills.
Computer literacy
Ability to multi-task in a fast paced environment
Effective communication (written and verbal) skills
Ability to establish and maintain effective working relationships
Ability to work independently and on a team
Strong decision-making skills
Attention to detail
Shift/Hours:
Part – time 20 hours
Part time Remote/Hybrid
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Status
Part-Time
Regular, Temporary, Per Diem
Regular
Standard Hours per Week
20
Office/Site Location
Boston
Job Posting Category
Laboratory Medicine
Remote Eligibility
Part Remote/Hybrid
Title: Laboratory Genetic Counseling Assistant – 20 hours per week
Company: Boston Children’s Hospital
Location: Boston, MA
Category:
