Overview
Intake/Access Case Manager- Temporary Jobs in Aurora, Colorado, USA at The Salvation Army
Job Title:Intake/Access Case Manager
FLSA Status:Full Time – non-exempt (Temporary)
Reports to:Lead Access/Intake Case Manager
Schedule:FT, 12:30pm-9pm (some weekends and holidays required)
Supervises:N/A
Closing Date:2/11/2025
Rate of Pay:$26/hour
Benefits:Standard;
Full-Time, Non-Exempt (temporary) employees are eligible for but not limited to the following:
Sick leavebenefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
Function:The Connection Center Intake/Access Case Manager position supports the provision of Coordinated Entry of social services in Colorado by providing information, referral, intake assessment, and emergency casework services over the phone, via email, video chat, and/or in person. The Connection Center Case Manager will provide case management services using homeless diversion andpreventionstrategies and will also be responsible for using HMIS and Salvation Army databases to document assistances, referrals, and to track assisted households monthly, for at least one year.
Provides easy access to tailored solutions for families in Metro Denver that are experiencing homelessness, are at risk of experiencing homelessness, or who are precariously housed, to promote long term housing stability. The Connection Center is open 24 hours a day, 7 days a week.
Duties and Responsibilities:
Answers calls for information regarding The Salvation Army’s assistance programs and other community resources.
Focus on triaging, VISPDATs, and providing assistance as needed.
Assess needs and identify resources to establish individual case plan.
Connect qualified candidates with their appropriate partner agency.
Provide tailored case management and financial assistance when appropriate.
Documents calls accurately utilizing a computerized internal database.
Record and track assistances in HMIS according to HUD standards.
Completing all required assessments with households to determine program eligibility.
Use active and compassionatecommunication skills.
Maintain comprehensive case management files and statistics required by funding sources.
Provide Emergency Services to clients over the phone in Service Extension zip codes in the Intermountain Division where there is no or limited Salvation Army presence.
Intake/Access Specific Responsibilities:
Utilize creative approaches to resources, supportive services, and housing opportunities.
Recognizes that a one-size fits all approach is not appropriate for those who are unhoused and instead seeks to utilize out of the box, progressive engagement approaches.
Understand when a lighter touch rapid resolution navigation and case management focused services or more intensive resource navigation, referral and housing financial support is needed.
Assess the family situation including strengths and opportunities quickly and through ongoing rapport building.
Ensure that all eligible households are provided VISPDATs and are enrolled in One Home in a timely manner.
Recognize that One Home is not the solution for all, and work to identify any opportunity for rapid resolution responses, or alternative housing solutions outside of One Home.
Refer households to relevant and appropriate resources in the community, and in many cases provide warm hand offs or even more intensive support for engagement in services.
Collaborate with Hotel/Motel Case Managers to meet the needs of clients.
Report weekly to Lead Case Manag…
Title: Intake/Access Case Manager- Temporary
Company: The Salvation Army
Location: Aurora, Colorado, USA
Category: Social Work, Non-Profit
