Overview
House Management Coordinator Jobs in Ho Chi Minh City, Vietnam at Ronald McDonald House Charities | RMHC Vietnam
Title: House Management Coordinator
Company: Ronald McDonald House Charities | RMHC Vietnam
Location: Ho Chi Minh City, Vietnam
Working Location: 496 Nguyen Cuu Phu Street, Tan Kien Ward, Binh Chanh District, HCMC.
POSITION PURPOSE:
Ronald McDonald House (RMH) is a charitable program supporting families with seriously ill children receiving treatment at Ho Chi Minh City’s Children’s Hospital. The House provides free temporary housing in a secure, comfortable, and family-friendly environment, with fully equipped facilities such as bedrooms, kitchen, laundry, play area,… Its mission is to offer a “home away from home” where families can focus on their child’s recovery without the additional burden of finding accommodations.Â
The House Manager is responsible for overseeing the day-to-day operations of the RMH. This position plays an important role in managing operations, supporting families of hospitalized children, coordinating with the hospital, and building a comfortable space for families with children receiving long-term treatment at the hospital who are program beneficiaries.
ACCOUNTABILITIES:
Daily Operations Management: Ensures that the House functions smoothly, addressing any operational challenges.
Facility Maintenance Coordination: Works with service providers and maintenance teams to keep the House in top condition.
Supervision of Staff and Volunteers: Provides leadership to House Assistants, housekeeping services, security personnel, and volunteers.
Guest Relations & Family Support: Acts as the primary point of contact for families, ensuring they receive necessary resources and support.
Collaboration with Medical Professionals: Works closely with hospital staff and social workers for guest referrals and coordination.
Volunteer Program Management: Oversees recruitment, training, and scheduling of volunteers to assist with House activities.
Emergency Response Management: Serves as the first responder for any on-site emergencies or incidents.
Administrative Duties: Manages budgets, reports, and communications related to House operations.
REQUIREMENTS:
Bachelor’s degree in relevant fields such as Social Work, Public Health, Psychology, Hospitality, or Human Resources.
1-2 years of experience in hospitality, social services, nonprofit operations, or family support programs is a plus.
Must-have: Communication, personnel management, English fluency, Proficiency in office tools
Nice-to-have: Problem-solving skills, Flexibility
High level of empathy, responsibility, and commitment to vulnerable communities
BENEFITS:
Competitive monthly salary
13th Salary and Phone Allowance
18 Days Annual Leave
Full compulsory insurance package + PVI private insurance + discounted package for family members
