Overview
Grants Management Specialist Jobs in Malvern, PA at The Judge Group
Title: Grants Management Specialist
Company: The Judge Group
Location: Malvern, PA
Our client, a leading nonprofit organization that sponsors donor-advised funds, is seeking an Operations Team Leader, Grants for a direct-hire opportunity! This position sits 2 days hybrid in Malvern, PA.
Target Salary: 80-90k with bonus potential
Comprehensive medical benefits, generous retirement plan, life and disability insurance, professional development opportunities and reimbursements, parental leave, and competitive PTO are all a part of the package!
Operations Team Leader
Summary: The Operations Team Leader oversees, manages, and executes the daily activities of the Account Execution team, ensuring high-quality, client-centered transactions. Responsibilities include collecting, analyzing, and approving incoming grants, contributions, and other transactional activities related to philanthropic accounts for account advisors. This role ensures activities are managed through effective business rules and procedures, and key metrics set by management. The position also involves supervising a team of direct reports.
Responsibilities:
Supervise staff within the Account Execution Team, including hiring, onboarding, coaching, monitoring, staff assessment, and objective-setting. Foster an environment of trust, diversity, and inclusion.
Oversee team productivity, quality, and other metrics related to transactional activity, including pending transactions and monitoring aged transactions.
Manage data collection to update metrics, achieve productivity targets, eliminate errors, and deliver excellent client and grantee service.
Coordinate team workload by overseeing work assignment and queue management. Provide regular reports on team activities, successes, and challenges to senior management.
Ensure effective communication across the organization in handling and resolving account issues. Facilitate the transition of issues and concerns to other teams within Operations for escalation.
Build and maintain strong relationships across the company, ensuring quality interactions with other departments.
Stay informed of key company policies and regulatory and legislative changes impacting the team’s work. Provide recommendations to leadership as applicable.
Participate in special projects and perform other duties as assigned.
Requirements:
5+ years of related experience, including 2+ years of demonstrated people leadership experience.
Experience in managing workflows, creating team schedules, and delegating tasks.
Experience in the non-profit grant maker industry.
Strong decision-making skills.
Problem-solving abilities to balance client needs, business needs, and compliance.
Ability to work independently with minimal supervision.
Strong relationship-building skills with internal colleagues and donors.
Exceptional telephone, email, writing etiquette, and communication skills.
Strong organizational and time management skills.
