Overview
Golden Gate Senior Services – Program Director Jobs in San Francisco, California, USA at NRG Consulting Group
Program Director (On-Site)
Organization Overview
Golden Gate Senior Services (GGSS) was established in 1975 with a mission to maintain and improve the well-being of older adults and adults with disabilities. Our neighborhood-based centers, the Richmond and Castro Senior Centers, foster healthy aging through activities, nutrition,education, and friendship. The Richmond Senior Center (RSC) provides congregate meals, recreational and educational activities, computer access and classes, field trips, and a variety of workshops to support aging in place.
With support from the San Francisco Department of Disability and Aging (DAS), the RSC also offers an Aging and Disability Resource Center, a Golden Gate Village, and Home Delivered Groceries programs for seniors and adults with disabilities.
Summary
The Program Director will supervise RSC program staff for each of our four San Francisco Department of Disability and Aging Services (DAS) contracts. The four program areas are Community Services, Golden Gate Village, Home-Delivered Groceries, and Aging & Disability Resource Center. The Program Director will provide guidance and support to program staff and fostercollaborationandteamwork.
The Program Director will play a critical role in ensuring that we meet our contract service objectives, create data tracking methods for monthly and annual reports, and manage social media and website updates about RSC.
Duties and Responsibilities
STAFF MANAGEMENT
Supervises RSC program staff
Identifies resources and training needed for program staff to be successful in their roles
Provides regular supervision through individual meetings with direct reports on a weekly or bi-weekly basis, providing direct reports with ongoing feedback on progress as well as any performance concerns
Ensures that all staff can identify the impact of their role on agency-wide goals and metrics for success
Assists with the recruitment and onboarding of new staff
Manages independently contracted services
PROGRAM DEVELOPMENT
Supports staff with the design and implementation of social service programs that support the health, independence, and wellbeing of participants
Ensures that accessibility &inclusionare prioritized across all programs at RSC
Manages operations budgets
Communicates and problem solves program growth opportunities and challenges with the RSC Director
OPERATIONS & ADMINISTRATION
Plans and implements the annual participant surveys for all programs and reports out results
Updates DAS Get Care database monthly and analyzes variance reports on all RSC programs
Facilitates the development of central RSC database to manage participants, volunteers, and services
COMMUNITY & EVENTS
Responds to inquiries from the public and makes necessary follow-up connections with RSC program staff
Attends and coordinates staff attendance at various weekend or evening outreach events
Necessary Certifications, Knowledge,
Skills and Experience:
4+ years experience in supervising and managing teams
Degree or certification in Gerontology, Human Services, Social Work, or other related field preferred, or equivalent work/life experience with seniors, adults with disabilities, and/or volunteers
Experience in program development and evaluation in non-profit community organizations is strongly preferred
Excellentmulti-tasking, analytical,problem-solving, andconflict resolutionskills
Computer competence and proficiency in Microsoft O…
Title: Golden Gate Senior Services – Program Director
Company: NRG Consulting Group
Location: San Francisco, California, USA
Category: Management, Non-Profit & Social Impact
