Overview
Gift Services Specialist Jobs in Plano, Texas, USA at Feeding America
The Gift Services Specialist ensures the integrity of gift management and database administration utilizing a Constituent Relationship Management (CRM) database and 3rd party integrations supporting key stakeholders.
MINIMUM QUALIFICATION
Education/Certification:
• Bachelor’s degree preferred or equivalent combination ofeducationand experience
• Blackbaud Raiser’s Edge Professional Certification or equivalent CRM database certification preferred
Special Knowledge/Skills/Abilities:
• Ability to meet tight deadlines with minimal supervision and strongattention to detail
• Self-starter with strong analytical, research, andproblem-solvingcompetencies
• Detail oriented with strong organizational skills
• Excellent interpersonal, verbal, and writtencommunication skills
• Ability to collaborate in afast-paced environmentwhere time management is key, and priorities are often changing
• Advanced proficiency using Microsoft Office and Adobe Pro applications
• Working knowledge of Blackbaud Raiser’s Edge or similar CRM database preferred
• Blackbaud, Luminate, and Omatic connector experience preferred
Experience:
• Two years of related work with a donor CRM database
• Experience at a nonprofit organization is preferred
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Database and Systems Management:
• Complete Blackbaud Raiser’s Edge Professional Certification with continued learning year-over-year through Blackbaud University, Omatic training, and other development opportunities
• Prioritize CRM database competency to include import profile creation, batch templates, pledges payments, various database CRM modules, query/reporting, dashboard/lists, solicitor credits and prospect fundraisers, and custom field/attributes
Gift Management:
• Manage key inbound revenue channelsinclusiveof research &financial analysis, reconciliation, and system commitment of full cycle, donor gift management.
• Develop and/or enhance assigned revenue channel process documents
• Build import profiles, queries, gift coding, and new constituent profile creation
• Reconcile third party donor, matching gifts, and soft credits
• Support assigned special database, data hygiene,process improvement, and internal training projects as needed
• Participate in team cross-trainings for CRM database and gift management learnings
• Perform other tasks and duties as assigned
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Title: Gift Services Specialist
Company: Feeding America
Location: Plano, Texas, USA
Category: Non-Profit, Business
