Overview
Fundraising Operations Specialist Jobs in Canada at Jobgether
Title: Fundraising Operations Specialist
Company: Jobgether
Location: Canada
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Fundraising Operations Specialist in Canada.
This role is an excellent opportunity for a detail-oriented professional who enjoys improving processes, supporting fundraising initiatives, and enabling operational excellence. You will play a central role in ensuring fundraising programs run efficiently by coordinating workflows, enhancing systems, and supporting internal teams across multiple functions. Working within a collaborative and mission-driven environment, you will help optimize donor experiences, strengthen operational processes, and contribute to the success of fundraising and volunteer engagement initiatives. The position combines project coordination, customer service, data management, and process improvement responsibilities, offering broad exposure across fundraising operations. You will collaborate with stakeholders from various departments while helping drive efficiency, compliance, and service quality. This is a meaningful opportunity to contribute to initiatives that create measurable impact while developing expertise in nonprofit operations and donor support.
Accountabilities
- Identify, develop, implement, and continuously improve operational processes related to fundraising programs, donor services, and lottery operations.
- Provide day-to-day operational support to fundraising teams, ensuring they have the tools, resources, and guidance needed to execute programs successfully.
- Coordinate fundraising and lottery-related activities, including logistics, reporting, validation processes, prize fulfillment, and post-event administration.
- Collaborate with cross-functional teams to resolve operational issues, improve workflows, and ensure accurate transfer and management of donor data and revenue information.
- Develop training materials, job aids, and operational documentation while delivering training and support to internal stakeholders.
- Monitor fundraising systems, websites, CRM platforms, and reporting tools to identify trends, troubleshoot issues, and recommend solutions.
- Support volunteer engagement initiatives through process management, onboarding and offboarding coordination, communications, and operational planning.
- Leverage technology and emerging tools, including AI-powered solutions, to streamline administrative processes and improve operational efficiency.
Requirements
- University degree or college diploma in Business, Administration, or a related field.
- 2-3 years of experience in operations, project coordination, customer service, fundraising support, or a similar role.
- Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines simultaneously.
- Excellent written and verbal communication skills, with the ability to clearly explain processes and collaborate effectively with diverse stakeholders.
- Experience working with CRM systems, databases, reporting tools, and website content management platforms.
- Advanced proficiency with Microsoft 365 applications, including Excel, Word, Outlook, PowerPoint, and Teams.
- Strong analytical, problem-solving, and issue-resolution capabilities with exceptional attention to detail.
- Ability to work independently and collaboratively within a fast-paced, evolving environment.
- Experience supporting volunteer programs or nonprofit initiatives is considered an asset.
- Curiosity and adaptability when adopting new technologies and process improvement methodologies.
Benefits
- Competitive salary ranging from $65,000 to $80,000 CAD
- 12-month contract opportunity with a hybrid work arrangement
- Flexible work environment with a combination of remote and in-office collaboration
- Comprehensive health, medical, dental, and vision coverage
- Paid wellness days and personal days to support work-life balance
- Mobile phone reimbursement and home office support
- Opportunity to contribute to impactful community and fundraising initiatives
- Collaborative, inclusive, and mission-driven workplace culture
- Professional development opportunities and exposure to cross-functional projects
How Jobgether Works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
