Overview
Full Time – Resident Manager Jobs in Santa Monica, CA at Community Corp. of Santa Monica
About Community Corporation of Santa Monica
Community Corp is a non-profit organization that restores, builds, and manages affordable housing for working families of modest means. Since our inception in 1982, we have rehabilitated and constructed nearly 2,071 homes. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica and the greater Westside region, making these communities more inclusive, caring, and environmentally sustainable.
Position Overview
The Full-time Resident Manager ensures that his/her assigned properties are managed effectively, and Community Corp.s residents are well served. Resident Managers must regularly interact with Community Corp. staff and tenants/residents and manage and address all issues that arise at the assigned properties in a timely manner.
The Full-time Resident Manager must be able to income qualify applicants for affordable rental housing where rents and incomes are restricted by government programs, including but not limited to the Low-income Housing Tax Credit (LIHTC) program, California Department of Housing and Community Development (HCD), and other local jurisdictions by gathering appropriate data/documentation from applicants, and verifying the accuracy of such data/documentation.
The Full-time Resident Manager will also be responsible for processing and completing annual resident income recertification paperwork. Resident Manager must be able to promptly, thoroughly and accurately complete paperwork for applicants and residents to ensure compliance with regulatory agreements.
Compensation and Benefits
The compensation is $22.00 an hour. The Full-time Resident Manager is eligible for the following benefits:
Medical insurance
Dental and vision insurance
403b retirement plan
4 weeks of paid vacation
120 hours of sick time
Paid holidays
Paid sick leave
Mileage reimbursement
Unit Included
Paid Utilities
Sign on Incentive
Essential Position Responsibilities
Timely collection of rent and delivery to the main office
Pick up prepared notices and post promptly
Enforce landlord rules, lease provisions and parking agreements
Ensure compliance with Fair Housing Laws
Prepare detailed written reports of accidents, injuries, or incidents on the properties and submit them to the corporate office
Oversee the assigned properties including writing and submitting work orders and follow-up on requested maintenance
Provide excellent customer service to residents, staff and vendors; promptly resolve issues and concerns
Assist with move-in/move-out administration
Ensure that the Property Supervisor remains informed about the properties and any issues or problems and prepare and deliver any required documentation and reports
Maintain curb appeal of the properties
Perform regular risk management assessments of the properties (by walking through the properties on a daily basis)
Proactively seek to resolve tenant/resident concerns quickly
Maintain resident rosters and parking plans
Reside at the assigned property (if applicable)
Monitor pool water levels (if applicable)
Oversee community room scheduling and maintenance (if applicable)
Ability to reside at the assigned property
Please note Community Corp. has a NO pet policy.
Other responsibilities as assigned from time to time
Essential Compliance Responsibilities
Pre-qualify applicants according to the regulations dictated by various funding programs for affordable housing such as LIHTC and HCD
Prepare and verify applicants move-in files
Prepare and review households annual re-certifications
Assist and help prepare for audits by funding agencies
Maintain organization of applicant and resident files
For households with Section 8 vouchers, complete paperwork and follow processes
File, scan, copy and mail third party verifications
Contribute to team efforts by assisting when needed
Skills
Certification to lease properties financed with low income housing tax credits preferred
Must be detail oriented and organized and able to produce timely and accurate documents
Able to work on multiple projects simultaneously
Excellent written and verbal communication
Excellent math skills
Knowledge of fair housing rules and regulations, relevant California statues and rent control requirements as they apply to the leasing of rental housing for low income applicants
Strong information technology skills in Microsoft Word and Excel; knowledge of Access or YARDI a plus, but not required
Education and Experience
A high school diploma/GED and/or equivalent work experience; some college preferred
Must have at least five years experience as an onsite resident manager with affordable housing programs and leasing experience
Travel Requirements
Travel primarily in Santa Monica and surrounding areas to visit properties in the Community Corp. portfolio, including visiting the corporate office. There will also be occasional travel outside the City for trainings and seminars.
Other Requirements
Please note Community Corp. has a NO pet policy.
Background Check and Driving Record will be Conducted
Community Corp. is an Equal Opportunity Employer
Title: Full Time – Resident Manager
Company: Community Corp. of Santa Monica
Location: Santa Monica, CA
