Overview
Full Time Customer Service & Sales Jobs in Brentwood, TN at Zeal Inc.
Title: Full Time Customer Service & Sales
Company: Zeal Inc.
Location: Brentwood, TN
Here at Zeal, we are deeply committed to making a positive impact that extends beyond our office walls. In order to do so, we first start with aligning our mission with the clients we select to take on. By focusing on community need and driven impact, we have been able to make a name for ourselves in the Nashville area.
With the rapid growth we have experienced, we are seeking a passionate and professional individual with a knack for empathy when it comes to customer satisfaction and supporting customer service initiatives as a Customer Service and Sales Representative. Our mission is to engage customers and donors, promoting awareness of our nonprofit partners and increasing their community presence. By facilitating continuous learning and personal development, we are able to provide the tools you need to excel in this entry level role.
Customer Service and Sales Representative Responsibilities:
Interact with community members and donors at outreach events for our clientele
Attend in-office meetings to stay up to date on client offerings and services
Maintain professionalism and adhere to strict level of compliance when interacting with customers, managers, or members of the community
Attend networking events and / or conferences to further education and expand sales knowledge and skill sets
Track personal and team performance using key performance indicators provided during training
Requirements of a Customer Service and Sales Representative:
High school diploma or equivalent
Previous customer service or related experience is preferred but not required
Proven interpersonal skills
Demonstrate the ability to manage personal time and prioritize interactions when needed
Flexibility to adapt and remain calm around changing customer needs and sales and marketing requirements
Effective time management and organizational skills to handle multiple customer inquiries efficiently
Adherence to company and client-provided policies, industry regulations, and standards
Please note: This position requires candidates to commute to our office in Nashville, TN. Remote work options are not available for this role, and daily attendance at the office is expected.
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