Overview
Front Office Administrator Jobs in Gloversville, NY at The Family Counseling Center
Who we are looking for…
We are seeking a dedicated and organized Front Office Administrator to join our team. As the first point of contact for our clinic, the Front Office Administrator plays a crucial role in ensuring a welcoming and efficient experience for all clients and visitors. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Regular Schedule: Tue-Thur 10am-7pm | Fri 8am-5pm | Sat 8:30am-1:30pm
The ideal candidate will thrive in a fast-paced environment, be flexible with constantly changing priories, a team player and must love talking on the phone!
Our Front Office staff have a direct connection with every client that walks in the front door or calls for services. You MUST have the ability to interact with our clients in a positive, encouraging way, display a professional demeanor, patience, empathy and exhibit a strong desire to help others. To be successful on our team you need to be a problem solver, practice ethical behavior and possess the ability to prioritize tasks while maintaining strong organizational and time management skills, all from the comfort of our reception desk. This role is in-office based, phone heavy and the definition of a desk job!
We need someone who can demonstrate excellent communication skills and be professional at all times, even in the face of client crisis.
Supportive service, keyboarding, filing and did we mention organizational skills are necessary. A strong knowledge of Microsoft and Google applications and data entry experience is required!
Ideal candidates for the position will have the following:
High School Diploma or equivalent required. Associates degree in Business Administration or related field preferred
Previous experience in a medical office or mental health setting preferred
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Understanding of HIPAA regulations and patient confidentiality
Flexibility to work varying shifts as needed, Monday through Friday, within clinic hours of operation
Must be cleared and maintain verification under mandated criminal background screening for all Federal and State Agency regulations.
Must be energetic, motivated, self-sufficient, kind, and reliable
Proficient in Microsoft Office, Google and familiar with electronic health records
Demonstrable ability to connect with and provide support to a diverse client population
Why Join Us?
At the Family Counseling Center, we cultivate a culture of care for both our clients and staff. Our commitment to well-being extends through generous benefits packages, staff engagement activities, and ongoing educational opportunities.
We provide a comprehensive range of high-quality mental health and social services, with a particular focus on the needs of children and families. Established to address the demand for counseling services in Fulton County, we are dedicated to fostering a safe and supportive environment that positively impacts our community and those we serve.
As a charitable 501(c)(3) organization, we strive to empower youth, families, couples, and individuals seeking a brighter future. Our professional staff offers a diverse array of emotional, social, community, and mental health support.
We offer benefits, including:
Health insurance
Dental and vision plans
Agency-paid life insurance
Flexible spending accounts
Health savings accounts
Employee Assistance Program (EAP)
Paid time off
A 401(k) retirement plan with a matching program
We are passionate about providing exceptional care. By joining our team, you will have the opportunity to engage in a rewarding career that makes a meaningful difference in the lives of others.
Our agency also offers crisis support, an on-site pharmacy for both client and staff use, resource connections, client advocacy, and additional services to enhance overall well-being.
Discover more about our culture and values by visiting https://www.thefamilycounselingcenter.org/why-join-us/
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance
Work Location: In person
Title: Front Office Administrator
Company: The Family Counseling Center
Location: Gloversville, NY
