Overview
FRONT DESK RECEPTIONIST/COORDINATOR Jobs in Boston, MA at Hale House Barnard Services
Front Desk Coordinator (Full-Time)
We are a long-established nonprofit organization located in Boston’s beautiful and historic Back Bay neighborhood. Dedicated to serving a diverse community of older adults, we provide high-quality residential and supportive services in a welcoming and compassionate environment. We are currently seeking a full-time Front Desk Receptionist to join our committed team.
Position Summary
As the Front Desk Receptionist, you will serve as the first point of contact for residents, visitors, and callers. This role is responsible for maintaining a professional and welcoming reception area, directing guests appropriately, answering and transferring telephone calls, and providing administrative support to staff as needed.
Key Responsibilities
- Greet and welcome visitors, residents, and vendors in a friendly and professional manner.
- Answer, screen, and direct incoming telephone calls and inquiries.
- Notify residents and staff of visitor arrivals.
- Escort residents to and from the street elevator when needed.
- Use the intercom system to contact residents in their apartments and page staff upon request.
- Provide visitors with directions and information by maintaining current staff and department directories.
- Maintain building security by following established procedures, monitoring visitor logs, and issuing visitor badges.
- Sort and distribute incoming mail on a daily basis.
- Assist staff with administrative tasks, including data entry, mailings, filing, and photocopying.
- Perform other clerical and reception duties as assigned.
Qualifications and Skills
- Excellent verbal and interpersonal communication skills, both in person and over the phone.
- Strong customer service orientation with a friendly, patient, and professional demeanor.
- Proficiency in Microsoft Office applications.
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to maintain confidentiality and exercise discretion at all times.
- Dependable with a strong work ethic and professional appearance.
Education and Experience
- College degree preferred.
- Previous receptionist, administrative, customer service, or related experience preferred.
- Experience working with older adults or in a nonprofit setting is a plus.
If you are a compassionate, organized professional who enjoys helping others and creating a welcoming environment, we encourage you to apply and become part of our dedicated team.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Two : 1 year (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Boston, MA 02116 (Required)
Work Location: In person
Title: FRONT DESK RECEPTIONIST/COORDINATOR
Company: Hale House Barnard Services
Location: Boston, MA
Category:
