Overview
Front Desk Receptionist Jobs in Newark, OH at Licking County Alcoholism Prevention Program
Full Job Description
About the Licking County Alcoholism Prevention Program (LAPP):
For 55 years, LAPP has provided integrated treatment and addiciton recovery services to individuals and families in Licking and Knox Counties. Our mission is simple, yet profound: to positively impact the lives of those struggling with mental health and substance use disorders.
LAPP is a 501(c)(3) agency and is registered as a not-for-profit corporation in the State of Ohio
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, excellent phone etiquette, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities:
Greets all clients, visitors, and guests; determines the purpose of each person’s visit, then directs or escorts him or her to the appropriate location.
Answers, screens, and directs phone calls to other staff; takes messages and schedules appointments.
Receives mail, documents, packages, and courier deliveries on behalf of staff, then delivers or distributes items as appropriate.
Accurately enters client demographic data into electronic client record.
Scans documents to client’s electronic health record.
Provides appointment-reminder calls to clients.
Performs administrative and clerical support tasks, as supervised by the Administrative Manager and team.
Performs basic filing and recordkeeping in accordance with HIPAA 24 CFR Part 2.
Maintains inventory of office supplies; orders new supplies as needed.
Maintains office files; implements an efficient system for other staff to access files and records when needed.
Collaborates with other administrative staff such as the Administrative Manager, Clinical Director, and Executive Director.
Performs other duties as assigned.
Qualifications:
Minimum high school diploma or equivalent required
Proof of valid Driver’s License and state minimum required personal auto insurance policy
Have general computer and office equipment knowledge
Excellent communication, interpersonal, and customer service skills.
Excellent time management skills, with proven ability to meet deadlines
Compassion, empathy, and a strong commitment to the mission of behavioral health barriers
Ability to function well in a high-paced environment.
Ability to effectively communicate the organization’s mission to donors, volunteers, and the overall community
Job Types: Full-time, Part-time
Pay: $13.00 – $15.00 per hour
Expected hours: 15 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
No weekends
Work Location: In person
Title: Front Desk Receptionist
Company: Licking County Alcoholism Prevention Program
Location: Newark, OH
Category:
