Overview
Front Desk Agent Jobs in Washoe Valley, NV at CRCCS
This position is straight hustle! If you have upbeat energy, a friendly and professional attitude, compassion, and a love for animals and taking care of people, we want to meet you!
Canine Rehabilitation Center and Cat Sanctuary (CRCCS) is a recovery and rehabilitation center for unadoptable shelter dogs across the US. We are an animal shelter and behavior center offering a variety of programs and services for other animal shelters and the community. CRCCS is a 501(c)3 non-profit organization.
CRCCS is seeking a results-driven, detail-oriented individual to take the reins at our front desk. The front desk is the caption of our ship! This position handles all of our scheduling, calls, emails, and texts for the animal shelter, the training division, and serves as the assistant to the lead behaviorist. This position serves as the friendly, professional “first face” that all of our clients, donors, and volunteers see when they walk in the door. Our programs have grown exponentially therefore this job is busy, all day, every day. There is a lot of room for growth!!
This is not a quiet office job with extended periods of downtime. This job is up-tempo with lots of people and animals needing help. Days are busy with lots of activity. You will be moving around and handling multiple things at once. Days go by fast!
Job responsibilities and activities include but are not limited to:
Scheduling all appointments to do with the dogs such as adoption visits, training sessions, new intakes, sleepovers, coaching sessions, behavior consultations, vet appointments, volunteer/adopter training, coordinating final adoption days and more.
Receiving and responding to all calls, texts and emails that come through our facility.
Receiving donations, speaking with walk-ins, handling money, tracking training sessions, answering questions on our programs and more.
Creating a daily agenda for our entire staff of 20 people.
The individual at the front desk plays a very critical role in our organization, helping us run smoothly and efficiently in saving lives, helping people in need, and maximizing what we can do with both time and money. The front desk is also the first face that people will come into contact with when inquiring about behavior training, adoption, volunteering, or adopting. This position is the initial face of the organization so excellent communication skills and a friendly, professional presentation are a must.
Qualifications/Skills needed:
Attention to detail
Computer knowledge / comfort level in troubleshooting technology from time to time
Scheduling experience
Friendly, polite and professional
Positive, upbeat attitude
Excellent communication skills
Organized
Skilled at creating systems and processes that lead to efficiency
Ability to positively communicate to people of all ages and personalities
A love and passion for helping both people and animals
Ability to lift up to 40 lbs
Problem solving skills
If this sounds like you and you are up for a challenge, we look forward to reviewing your resume.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
Title: Front Desk Agent
Company: CRCCS
Location: Washoe Valley, NV
