Overview
Experience Coordinator Jobs in Chesapeake, VA at Roc Solid Foundation
Title: Experience Coordinator
Company: Roc Solid Foundation
Location: Chesapeake, VA
Job Title: Experience Coordinator
Reports to: Director of Corporate and Foundation Relations
Location: Chesapeake, VA (On-Site)
Job Type: Full-Time
Salary: $40,000 – $45,000/year
Organization Overview: Roc Solid Foundation is a 501(c)(3) nonprofit organization that builds hope for children and their families fighting pediatric cancer by providing programs that allow them to do what kids do best – play. We are best known for surprising kids fighting cancer with brand new playsets in their backyards and providing Roc Solid Ready Bags to families when their child is diagnosed.
Job Overview: As a member of the development team, the Experience Coordinator will ensure partner and family communications remain consistent and frequent leading up to each specific project, fostering a life changing experience from start to finish.
Responsibilities:
- Communicates effectively with partners and families before each project (e.g., playset builds), ensuring they receive all necessary information, signup links, and timely responses to questions
- Collects required information and documents from partners and families to support project readiness
- Represents Roc Solid at build sites and events, fostering positive engagement with partners and families
- Recruits and engages volunteers to serve the Roc Solid mission
- Guides and stewards school clubs, supporting their ongoing involvement with Roc Solid
- Continuously evaluates partner and family experiences to ensure a first-class standard of engagement
- Participates in regular staff meetings and contributes to the evaluation of programs and partnerships
- Serves as a Roc Solid representative at events, providing communication support as needed
- Coordinates and hosts Ready Bag Packing Parties to advance the mission of Roc Solid Foundation
- Travels to support projects as required
- Performs other duties as assigned to further organizational goals
Requirements:
- Demonstrated passion for change and motivation, capable of leading projects and people
- Strong communication and writing skills
- Passion for customer service
- The ability to build relationships with staff, partners and families
- Integrity, credibility and a commitment to Roc Solid’s mission and goals
- Proficiency in MS Word, Excel, Google Suite and Internet use
- Access to reliable transportation
- Detail-oriented with a strong work ethic and results-oriented attitude
- Proven initiative and ability to work independently
- Ability to work flexible hours, and willingness to travel throughout the region as needed
