Overview
Event Sales and Marketing Manager Jobs in Greater Chicago Area at The Experience Group
Title: Event Sales and Marketing Manager
Company: The Experience Group
Location: Greater Chicago Area
Job Details
Salary: $70,000 to 80,000 annually, commensurate with experience, plus eligibility for an annual performance bonus.
Employment Type: Full-Time, Exempt
Schedule: Monday–Friday with flexibility to support occasional early morning, evening, or client events.
Reports To: General Manager
About The Experience Group
The Experience Group (TXG) is a hospitality management company that specializes in workplace experience, conference and meeting center management, concierge services, amenity operations, and hospitality consulting. TXG partners with leading commercial real estate owners to transform workplaces into hospitality-driven destinations. Our teams deliver exceptional service, memorable experiences, operational excellence, and innovative programming that enhance tenant engagement and property value.
About WorkLife Meetings
WorkLife Meetings is a premier conference center and tenant lounge located within THE MART in downtown Chicago. The venue provides flexible meeting rooms, conference facilities, hospitality services, and event programming for building tenants and external clients. The Event Sales & Marketing Manager plays a critical role in increasing venue utilization, driving revenue, and delivering exceptional client experiences.
Why This Opportunity
This is not a traditional event sales position. You'll have the opportunity to build relationships with Chicago's business community, represent one of the city's premier meeting venues, create marketing initiatives that grow the brand, and work closely with a hospitality-focused operations team. This role is ideal for someone who thrives in sales, relationship management, and hospitality.
Position Summary
The Event Sales & Marketing Manager is responsible for generating meeting and event revenue by managing the complete sales lifecycle—from initial inquiry through event handoff to operations. This position also leads venue marketing, business development, and client relationship management while partnering closely with the General Manager to achieve revenue, occupancy, and guest satisfaction goals.
Essential Responsibilities
Event Sales & Business Development
- Manage all tenant and external event inquiries with timely, professional communication.
- Conduct venue tours and needs assessments.
- Prepare customized proposals, contracts, pricing, and presentations.
- Negotiate agreements and close new business.
- Develop prospecting strategies targeting corporate meetings, trainings, networking events, nonprofit
functions, and private events.
- Maintain a healthy sales pipeline and forecast future revenue.
- Build relationships with local businesses, hotels, DMCs, chambers of commerce, and commercial real
estate partners.
- Identify upsell opportunities and repeat business.
Client Experience
- Serve as the primary planning contact through pre-event coordination.
- Lead planning calls and collect all event specifications.
- Produce detailed event orders and ensure accurate operational handoff.
- Provide proactive communication and exceptional customer service.
Marketing
- Develop annual marketing plan.
- Manage LinkedIn and other social channels.
- Coordinate email campaigns and promotional calendars.
- Create flyers, digital signage, newsletters, and sales collateral.
- Partner with property management on tenant promotions and special events.
- Monitor marketing analytics and adjust campaigns.
Collaboration
- Partner with the General Manager on revenue strategy.
- Coordinate with Guest Services and AV teams to ensure seamless execution.
- Participate in weekly Event Advisory meetings.
- Support VIP and high-profile events when needed.
Administration & Reporting
- Maintain CRM accuracy (Tripleseat preferred).
- Track inquiries, conversion rates, booking pace, and revenue.
- Prepare monthly sales reports and forecasts.
- Maintain contracts and client documentation.
Qualifications
- Bachelor's degree preferred in Hospitality, Marketing, Business, or related field.
- 3–5+ years of event sales, hotel sales, conference center, or hospitality sales experience.
- Demonstrated success meeting revenue goals.
- Experience with CRM software; Tripleseat preferred.
- Excellent written, verbal, presentation, and negotiation skills.
Preferred Experience
Corporate meetings, hospitality, hotels, event venues, commercial real estate amenities.
Schedule
Primarily Monday through Friday business hours with flexibility to support occasional early morning, evening, or high-profile events.
Benefits of Joining TXG
- Opportunity to help grow one of Chicago's premier meeting venues.
- Hospitality-focused culture.
- Career advancement opportunities within a growing national company.
- Collaborative leadership team.
- Ability to make a measurable impact on revenue and client experience.
Physical Requirements
Ability to move throughout the venue, lift up to 25 pounds occasionally, and support event operations as needed.
Equal Opportunity Employer
The Experience Group is an Equal Opportunity Employer and values a diverse and inclusive workplace. We welcome applicants from all backgrounds.
