Overview
Entry Level Client Services Manager Jobs in Norcross, Georgia, USA at 1Connect Consulting
Here at1
Connect Consulting, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking anEntry Level Client Services Managerto support our nonprofit clients, both new and existing, in their mission to expand their charitable reach. This role requires a proactive approach toinnovativefundraising initiatives that enhance community contributions for our partnered charities.
TheEntry Level Client Services Managerwill play a pivotal role in executing direct marketing campaigns and engaging with consumers to promote our client’s causes and missions. This position offers theexcitingopportunity of advancing to a Management role within the company, contingent upon the successful execution of community-based marketing campaigns and the demonstrable contribution of outreach and funding for our clients.
Responsibilities
of a Client Services Manager:
Donor Engagement:Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele.
Continuous Learning:Acquire in-depth knowledge of marketing strategies and participate in ongoingprofessional developmentthrough educational training, both in-office and virtually.
CollaborativeInnovation:Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes.
Client Relationship Maintenance:Stay informed about our charity partners’ missions and follow up with potential donors (when necessary) to strengthen connections.
Resolution of Concerns:Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services.
Cross-FunctionalCollaboration:Collaborate withcross-functional teamsto address inquiries and requests from our charity clients, ensuring seamless operations.
Requirements of a Client Services Manager:
While a background in customer service, sales, or marketing is preferred, it is not mandatory.
Possess 1-3 years of experience in a customer-facing role to excel in managing relationships.
Exhibit a strong desire to actively contribute to the community by supporting charitable causes.
Available for in-person meetings and training sessions at our office.
Comfortably address both small and large groups, displayingstrongcommunicationskills.
Thrive in both independent and team-based work environments.
Exemplifying asolution-orientedattitude and a willingness to support team members.
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Title: Entry Level Client Services Manager
Company: 1Connect Consulting
Location: Norcross, Georgia, USA
Category: Non-Profit & Social Impact, Customer Service/HelpDesk
