Overview
Donor Stewardship Associate Jobs in Ottawa, Canada at Amnesty International Canada
Position: DONOR STEWARDSHIP ASSOCIATE
Hours: Full-time (37.5 hours/week)
Duration: Temporary (1 year contract)
Location: Toronto/Ottawa – (Hybrid – onsite at least once a week)
Salary: $80,807.09 per annum
Travel: Travel may occasionally be required as part of the position
Union: Unifor Local 567
Existing Vacancy: Yes
Deadline: Applications are accepted until end of day (eastern time) June 12, 2026
Amnesty International Canadian Section – English Speaking (AICSES) is seeking a dynamic Donor Stewardship Associate (DSA). The Donor Stewardship Associate reports to the Manager of Individual Giving and Supporter Services and is an essential member of the fundraising team. This role has two main focuses: cultivating and strengthening donor relationships, particularly through the monthly giving program, and raising funds through institutional donations for special project initiatives.
The DSA will ensure high-quality donor engagement, retention, and growth while also supporting stewardship efforts across other fundraising programs.
The DSA participates in, plans, implements, and evaluates a wide range of services focused on retaining existing supporters, deepening their relationships with Amnesty, and acquiring funds through institutional giving. The DSA is passionate about building lasting relationships that advance the organization’s mission.
The DSA ensures that diversity, equity, inclusion (DEI), anti‑racism, and anti‑oppression (ARAO) principles and practices are integrated into day‑to‑day interactions with all stakeholders and into strategies and materials. In this sense, the SSA plays a significant role in preserving the organization’s overall reputation.
All employees must contribute to gender equity, integrate youth perspectives, and address the broader goals of diversity, equity, inclusion, and anti‑oppression.
WHAT YOU’LL DO Monthly Giving Program
- Manage and execute a comprehensive stewardship plan for monthly donors, ensuring consistent engagement, retention, and upgrade opportunities.
- Develop and implement personalized donor touchpoints, including impact updates, thank‑you communications, and special recognition efforts.
- Monitor monthly donor retention rates, analyze trends, and recommend strategic improvements.
- Participate in monthly donor acquisition campaign development and scheduling with MDAC (Monthly Donor Acquisition Associate) to ensure integrated stewardship measures.
- Respond to donor inquiries and process updates to donor information in collaboration with MDAC.
General Fundraising program – Stewardship & Engagement
- Support stewardship efforts for other fundraising programs, including High Value, Annual Giving, Legacy giving, and any other special campaigns.
- Assist in the development of donor recognition materials such as thank‑you letters, reports, and impact stories.
- Coordinate stewardship events, virtual gatherings, and donor appreciation initiatives.
- Collaborate with the Communications/Marketing, Activism and Campaigns teams to create engaging donor content across email, social media, telemarketing, and direct mail.
- Maintain accurate donor records and track engagement activities in the database.
Data, Reporting and Other duties
- Regularly analyze donor retention and giving patterns, providing insights and recommendations to improve stewardship efforts.
- Generate reports and dashboards to track the effectiveness of donor engagement strategies.
- Assist in the preparation of annual stewardship reports and donor impact assessments.
- Performs other duties as assigned by the Manager and/or Director of Fundraising.
WHAT WE’RE LOOKING FOR IN A CANDIDATE
The successful candidate will have a deep and abiding commitment to tackling systemic issues affecting historically marginalized employees and communities with a specific lens of anti-racism, feminism, intersectionality, and accessibility to external and internal work. This includes an ability to support in building an environment that reflects Amnesty International Canada’s promotion of a culture of respect, equity, and fairness.
Minimum Qualifications Education
- Post‑secondary degree or diploma (or equivalent experience) in fundraising, nonprofit management, communications or related field.
Experience
- A…
Title: Donor Stewardship Associate
Company: Amnesty International Canada
Location: Ottawa, Canada
Category:
